- Federal Reserve Bank (Minneapolis, MN)
- … assurance, analysis, and process improvement. As an advocate for the National Service Desk's quality culture, you'll collaborate with our training team, ... Agents are equip with knowledge and skills to provide World Class Customer Service . Your mission includes quality monitoring, sharing insights, training, and… more
- Post Holdings Inc. (Lakeville, MN)
- …goals, conduct evaluations, and provide feedback to both internal staff and the service provider. End - User Computing Strategy: Develop and implement the ... tools such as Microsoft 365). Experience managing outsourced helpdesk services or working with managed service providers....chance to make a meaningful impact by improving IT services and end - user experiences across… more
- Humana (St. Paul, MN)
- …We are seeking a dynamic and experienced Lead Product Manager to lead our self- service and support product line encompassing both services and digital products. ... synthesizing a variety of technologies and capabilities into high quality , simple solutions that delight end users...that optimize the users' work experience. + Engage with end - user customers and internal customers to gather… more
- Cayuse Holdings (St. Paul, MN)
- …+ Video Conference Unit Troubleshooting + IP Telephony setup and support + Creation of end user accounts and setting permissions + Provide end user ... The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It… more
- Bio-Techne (Minneapolis, MN)
- …Ensure that the final product satisfies the product requirements and meet end - user expectations + Support deviation and out-of-specification investigations + ... empowers researchers in Life Science and Clinical Diagnostics by providing high- quality reagents, instruments, custom manufacturing, and testing services . Our… more
- Humana (St. Paul, MN)
- …that operates/controls computer hardware and provides a platform for running end user applications. Includes operating systems, device drivers, utilities, ... that operate/control computer hardware/software and provides a platform for enabling end user applications and delivering comprehensive productivity solutions.… more
- Bayer (Minneapolis, MN)
- …products. This includes preventive maintenance, emergency service and installation support service to end user customers with Bayer Radiology Equipment. ... + Generate service revenue through promotion of Service Programs and Billable services . Work with...follow through to completion of the sale. Communicate with end user customers, purchasing agents and asset… more
- EBSCO Information Services (St. Paul, MN)
- EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the ... most powerful discovery service to support the information needs and maximize the...information needs and maximize the research experience of our end -users. Headquartered in Ipswich, MA, EIS employs more than… more
- Fairview Health Services (Minneapolis, MN)
- …Job Description** Configure, modify, test and troubleshoot existing programs/software. Analyze end user data and business needs to recommend changes ... solutions. Support the implementation planning for application program requirements. Support the end - user and technical operations staff as required by providing… more
- Fairview Health Services (Minneapolis, MN)
- …Job Description** Configure, modify, test and troubleshoot existing programs/software. Analyze end user data and business needs to recommend changes ... solutions. Support the implementation planning for application program requirements. Support the end - user and technical operations staff as required by providing… more
- Deloitte (Minneapolis, MN)
- Come join the world's leading professional services firm where you will be a leader in our US Payroll offering assisting employers in managing the complexities ... of workforce payroll. As part of the Global Employer Services (GES) business in Deloitte Tax, you will join...recruitment and development activities of team members + Maintain end to end payroll processes + Train… more
- US Bank (Minneapolis, MN)
- …adhere to all design and development standards (design system, performance, reliability, code quality ) for the benefit of the user experience. ADOPTION + Prove ... to prioritize "building the right thing" that maximizes results for both end users and internal business partners. Relentlessly focused on ongoing measurement and… more
- Ramsey County (St. Paul, MN)
- …customer support, coordinating technical issues and resolving technology problems, encompassing all end user technologies. + Lead and manage short, long-range, ... experience in data management, management of hardware systems, software, and networks or end user support functions; including three years of experience in a… more
- Fairview Health Services (Minneapolis, MN)
- …new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user -orientation ... processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management...code and programs prior to releasing them to the quality assurance (QA) team. Resolve all unit test issues… more
- Fairview Health Services (Minneapolis, MN)
- …new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user -orientation ... processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management...code and programs prior to releasing them to the quality assurance (QA) team. Resolve all unit test issues… more
- Rockler Companies, Inc. (Medina, MN)
- …, improve user effectiveness, and foster innovation. + Oversees provisioning of end - user services , including help desk and technical support services ... offices; new projects and technologies; and varying staff strengths. + Maintains quality service by establishing and enforcing organization standards. +… more
- US Bank (Minneapolis, MN)
- …adhere to all design and development standards (design system, performance, reliability, code quality ) for the benefit of the user experience. ADOPTION + Prove ... to prioritize "building the right thing" that maximizes results for both end users and internal business partners. Relentlessly focused on ongoing measurement and… more
- State of Minnesota (St. Paul, MN)
- …of relevant operating systems, network protocols, and standard applications, as well as end - user support service , servers, networks, and workstations. At the ... services , and working to improve the well-being and quality of life for all Minnesotans. The State of...such as IP address schemas, DNS, DHCP, and directory services ; evaluating and resolving computer, system, and user… more
- Medtronic (Minneapolis, MN)
- …to maintain a consistent level of communication about platform updates that is business/ end user friendly + Manage templates for communication for outages and ... Mounds View, Minnesota. The Principal IT Technologist - HCIT Service Introduction & Partner Success is part of the...between the product teams and the support teams, ensuring quality assurance and SLA compliance. This role also works… more
- Teradata (St. Paul, MN)
- …a leader within a globally distributed, integrated development team to deliver high- quality applications. + Develop end - user applications, leveraging ... agile teams that include product owners, other engineering groups, and quality engineers to conceptualize, build, test and ship software solutions for… more