• Contact Center Supervisor

    HomeSafe Alliance (St. Paul, MN)
    …as subject matter expert, serves as a point of escalation for complex calls, " help - desk " giving real-time answers, and peer-to-peer feedback. + Ensure staff ... Service Team. The Customer Service Supervisor will oversee and help customer service employees in performing their duties, such...insurance + Employee Support program + Family Support : Bright Horizons, child and elder care… more
    HomeSafe Alliance (09/12/24)
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  • CRM System Administrator - ITS4

    State of Minnesota (St. Paul, MN)
    …Service, which serves as the backbone for contact management, call center operations, help desk functions, and incident management. Your role will be essential ... varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans… more
    State of Minnesota (09/15/24)
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  • Network Analyst II in BTAC

    Windstream Communications (St. Paul, MN)
    …science, etc.) + 5+ years experience with IT/LAN/WAN in an operations or help - desk environment + 5+ years troubleshooting network elements, protocols, services, ... Center (BTAC). The BTAC provides first and second level operational support for Windstream's broadband customers. These data customers are primarily residential… more
    Windstream Communications (08/15/24)
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