- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... so that reviews of calls are accurate for technical content and employees are provided with the correct policies,...+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of… more
- Wolters Kluwer (Minneapolis, MN)
- …risks and mitigation activities. + Monitor content after deployment for continual quality assurance . Respond to customer escalations related to content ... content workflow and using proprietary authoring tools, the Content Strategist will deliver quality assessment content in digital platforms, including the… more
- GovCIO (St. Paul, MN)
- …accounts to identify new complaints and inquiries in real time. + Provides quality assurance for the development, implementation, and tracking of VOICE/DRIL/FoRR ... **Overview** GovCIO is currently hiring for a Senior Data Analyst to help lead a team of Data Analysts...and analyzing varied data for the purpose of data quality and program reporting. + Responsible for interpreting data,… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …you will support the Submissions Team by performing data analysis, quality assurance , and regulatory submissions with a focus onaccurateandcompleteandMedicare ... Cross and Blue Shield of Minnesota Position Title: Senior Submissions Business Analyst Location: Remote Career Area: Information Technology About Blue Cross and Blue… more
- Public Consulting Group (St. Paul, MN)
- …opportunities to develop and document processes and procedures including instruction sets, quality assurance test processes, and procedure manual maintenance. + ... candidate in this role will demonstrate the capacity for developing training content , facilitating school-based Medicaid program concepts and being a key contributor… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. ... meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically… more
- Wolters Kluwer (St. Cloud, MN)
- …+ Assist in managing high-volume content workflows and priorities. + Support quality assurance initiatives for multimedia content . + Evaluate content ... to partnering organizations and subject matter experts to ensure high- quality content delivery. + Communicate with subject...Director and Product Manager. + Consult with the Digital Content Analyst , Digital Experience Group, and other… more
- SitusAMC (St. Paul, MN)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... interactions. Always put the customer first + Use published content and team of experts' approach to clarify complex...years of industry and/or relevant experience, typically at an Analyst level role or external equivalent. + Project Management… more