- Usaa (Charlotte, NC)
- …us special and impactful. The Opportunity Are you passionate about building best-in-class digital customer experiences? If so, you might be a great fit ready to join ... act as voice of the end-user bringing a data-driven approach to experience improvement decisions and impediment removal including strategic priorities and funding… more
- Merck & Co. (Charlotte, NC)
- …and agile way of workingrespsalesRequired Skills: Account Planning, Adaptability, Customer Feedback Management, Hospital Sales, Interpersonal Relationships, Lead ... discussions with health care providers and business professionals to align customer needs with company products according to product labelling.- Demonstrate… more
- Usaa (Charlotte, NC)
- …effective management of Treasury Management applications. This role demands extensive experience with SAP Treasury Management applications, enabling the candidate to ... lead business analysis initiatives/troubleshooting, develop and maintain application solutions,...standards and policies regarding application/IT platform and end user customer documentation. Provides input and participates in establishing system… more
- Usaa (Charlotte, NC)
- …risk experience in a highly regulatory environment. 3 years direct team lead or management experience providing coaching, development and/or leadership in a ... Z and/or UDAAP. Strong leadership, motivational, and interpersonal skills. Advanced experience handling customer complaints and disputes related to Deposit… more
- USA Labor Services (Charlotte, NC)
- POSTAL CLERK NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The ... currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY… more
- Usaa (Charlotte, NC)
- …data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience . Experience overseeing teams conduct cost ... architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- MSC Industrial Supply Co. (Davidson, NC)
- …customer experience via Automation and AI) **BRIEF POSITION SUMMARY** : The Customer Experience Process and Automation Lead will support the planning, ... delivery of enterprise-wide process and automation initiatives aimed at improving customer experience , operational productivity and workflow efficiency. This… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Belmont, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Anywhere Real Estate (Charlotte, NC)
- …search innovations, generative content platforms, and UX best practices **Conversion &** ** Customer Experience ** 1. Lead conversion rate optimization ... engines. As Director of Website Strategy, you'll own the revenue and lead generation strategy across our digital properties, driving measurable business impact… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- ALBEMARLE (Charlotte, NC)
- …execution of high-profile industry events. Ability to maintain high brand standards and customer experience at all events. + ** Customer Engagement** : ... **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead . This position is hybrid...trade shows, conferences** , and **corporate events** . + ** Experience managing Voice of Customer (VoC) programs**… more
- Burlington (Charlotte, NC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- PNC (Charlotte, NC)
- …approach to be built in Pega Customer Decision Hub (CDH). The ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- Truist (Charlotte, NC)
- …Truist. We are seeking an experienced and strategic B2B Customer Solutions & Experience product manager to lead the development and growth of our Commercial ... America) **Please review the following job description:** Job Description: The Customer Solutions & Experience Product Manager II is a senior role on the… more
- The ODP Corporation (Matthews, NC)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- Burlington (Concord, NC)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
