- Carnival Cruise Line (Miami, FL)
- **Job Description** **JOB SUMMARY:** The Workforce Planning Tracking and Real Time Analyst is responsible for analyzing call volume, staffing levels, ... Organizational Development or a related field preferred + Minimum 1 years Workforce Planning Experience required + 2 years of Contact Center Experience required/… more
- American Express (Sunrise, FL)
- …and Call Management Team (GOCM) are primarily responsible for ensuring that workforce planning , and operational performance goals are met effectively and ... as part of a team focused on executing the workforce optimization plan (pre- planning ) and real time...benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need +… more