• Bilingual Customer Quality

    ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
    The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Customer Experience Specialist I-…

    PennyMac (St. Louis, MO)
    …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer service ... function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate in a Call… more
    PennyMac (11/20/25)
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  • Customer Experience Specialist II

    PennyMac (St. Louis, MO)
    …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, ... function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate in a call… more
    PennyMac (11/19/25)
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  • Customer Support Specialist

    Commerce Bank (Kansas City, MO)
    …of the compensation range for some roles. This compensation range is for the Customer Support Specialist - Bankcard Fraud job and contemplates a wide range ... to the bank through education, early detection, and investigative processes. The Fraud Specialist serves on the frontline of our Fraud Team and provides critical… more
    Commerce Bank (11/21/25)
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  • Account Specialist - Commercial Card

    Commerce Bank (Kansas City, MO)
    …relevant experience, skills, and competencies.) About This Job The Account Specialist 's primary focus is client support. Responsibilities include data management/ ... internal teams to support client needs and ensure satisfaction. The Account Specialist works closely with Account Management to understand client specific strategies… more
    Commerce Bank (11/18/25)
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  • Remittance Processing Specialist - Utility

    Commerce Bank (Kansas City, MO)
    …+ Sunday - Thursday 9:30 PM - 6:00 AM Essential Functions + Perform customer service research required to resolve issues timely manner + Act as primary liaison ... + Lead workflow and ensure that department procedures and quality goals are met + Process Protected Health Information...roles. This compensation range is for the Remittance Processing Specialist - Wholesale Lockbox job and contemplates a wide… more
    Commerce Bank (11/22/25)
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