- SHI (Jefferson City, MO)
- …details are addressed, necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out customer feedback, empathize ... customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new...+ Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams… more
- Burns & McDonnell (Kansas City, MO)
- …offering creates strategies and plans for a more modern, automated, and customer -focused utility. We are seeking an Offering Director to lead, sell, and ... **Offering & Market Strategy** + Define and implement the service strategy for the Utility Modernization offering to deliver...from an accredited program and 13 years of relevant experience or applicable years of experience may… more
- Siemens (Jefferson City, MO)
- …developers to work together throughout the development process. Read our Customer Stories (https://www.mendix.com/ customer -stories/) to learn more about the ... value every voice, celebrate individuality, and appreciate the diversity of thought and experience . People who work here are driven, smart, and really good at what… more
- Amentum (Jefferson City, MO)
- …+ Military and/or federal civilian Information Technology experience + Experience working within leading IT service provider business development ... Amentum is seeking a **Business Development Lead for Digital Transformation ** . The Business Development Lead is a key member of the sales team, responsible for… more
- Concentrix (Jefferson City, MO)
- …As a Cloud Solution Architect specializing in Business Applications, you'll lead the transformation of customer service operations by helping clients ... deliver on Customer Success Plan outcomes. Guide customers through service transformation journeys, from case management optimization to knowledge-driven… more
- Concentrix (Jefferson City, MO)
- …demos and solution overviews when required. **Qualifications** + 8-10 years of experience implementing Dynamics 365 Customer Service and/or Omnichannel ... Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/Dynamics-365- Customer - Service Omnichannel-Consultant\_R1684179/apply?1=1) **Summary** We're Concentrix. The intelligent … more
- Mastercard (O'Fallon, MO)
- …and governments realize their greatest potential._ **Title and Summary** Director, Customer Experience & Engagement (GBSC AskPeople Services) Overview The ... that combines operational excellence with a vision of what's next. Our Customer Experience functions, including AskPeople Services, play a critical role… more
- TEKsystems (O Fallon, MO)
- …college coursework or degree is a plus. + Experience : + 1-2 years of customer service experience preferred. + Experience in a high-volume contact ... problems and helping people? Join our team as a Customer Service Representative, where you'll be the...on Dec 17, 2025. h4>About TEKsystems: We're partners in transformation . We help clients activate ideas and solutions to… more
- TEKsystems (St. Louis, MO)
- Description The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer ... facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited...the below qualifications: * Minimum or 1 year of experience in the mortgage industry * Must be a… more
- Oracle (Jefferson City, MO)
- …customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,...to and including healthcare CXOs and CIOs. * Prior experience with Oracle Health products and service … more
- Liberty Utilities (Malden, MO)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... with organizational goals. + Brief cross-functional team members on Customer sentiments to improve service reliability, cost...related field (or equivalent experience ). + Prior experience associated with market research and customer … more
- Merck (Jefferson City, MO)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- Oracle (Jefferson City, MO)
- …set (Db, Fusion, OCI, on-prem) and ability to enable business process transformation discussions with the Customer and with internal teams. **Responsibilities** ... technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service ...Service Portfolio (Cloud and On-prem). + Proven leadership experience with Oracle packaged applications, SaaS, OCI (IaaS, PaaS),… more
- Kyndryl (Jefferson City, MO)
- …AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for driving ... contact center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive… more
- Deloitte (St. Louis, MO)
- …and articulate business during sprint demo/feature demos. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations. + Minimum of 3+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Cognizant (Jefferson City, MO)
- …their subject matter expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist, partner with the customer to identify ... portfolio. . Partner with practices and delivery organization to co-define and drive transformation strategy and service offerings across all areas of Cloud,… more
- Deloitte (St. Louis, MO)
- …with clients throughout each phase of implementation. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Kansas City, MO)
- …commitment to excellence in Oracle CRM implementations. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- TEKsystems (Kansas City, MO)
- …individuals who are not afraid of a challenge. IT knowledge or previous Help Desk or customer service roles are preferred. This will be a fast paced roll and ... do not encounter else where. Candidates MUST have excellent customer service , a positive attitude and MUST...shift 12:30-11pm M-Th 1 for nights shift 10pm-8:30am Tue-Fri Experience Level Intermediate Level Job Type & Location This… more
- World Wide Technology (Kansas City, MO)
- …strategic value in executive boardroom settings. You will help shape the customer vision, influence large transformation opportunities, and position WWT as ... and why join?** Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to… more