- Edward Jones (St. Louis, MO)
- …organization who play a key role in helping to develop the current and future-state client experience and enabling the firm to be Experience First. Directly ... Do** + Develop and implement highly complex strategies and practices to improve client experience strategy, practices, measures and outcomes for critical … more
- Mass Markets (MO)
- …and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... generation, business acumen, and creativity. Frequent overnight travel for client visits and presentations will be necessary. This position...existing accounts or leading a sales team. As a Director of Sales, you will play a pivotal role… more
- Oracle (Jefferson City, MO)
- … successfully leading, solutioning and/or managing Oracle SaaS Cloud Implementations for ERP, CX , HCM, EPM and/or SCM. + Proven experience managing and ... with Oracle ERP, HCM and/or SCM delivery and sales/presales experience to be part of new team of Industry...enhancements to Oracle products to meet the most complex client needs. + Grows and shares knowledge of competitive… more
- Kyndryl (Jefferson City, MO)
- …transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization of ... Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for driving… more
- Oracle (Jefferson City, MO)
- …Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance ... lead a high-performing product team, collaborating closely with Engineering, User Experience , Sales, Marketing, Services, and Customer Success to deliver AI-driven… more
- Verint Systems, Inc. (Jefferson City, MO)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... strengths and shortcomings of the program management process and perceived customer experience . + Leads a program team, including customer stakeholders and other… more
- Mass Markets (MO)
- …and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... accuracy, and clear documentation across all financial records. + Support the Director of Accounting with strategic initiatives, special projects, and ad hoc… more
- Sharecare (Jefferson City, MO)
- …Functions:** The individual that will succeed in this role will have experience driving client engagement, on-boarding new customers and agencies, leading ... to internal teammates and clients/agencies + Lead cross-functional teams in support of client goals, including delivery, operations, media, CX and content +… more
- H&R Block (MO)
- …center technologies, processes , and measures along with how t hey drive client experience + Exceptional communication and collaboration skills, along with a ... r - Financial Services you will report to the Director of Product Support & Insights and set the...within an assigned portfolio and driv e alignment with client goals and outcomes . E nsur e that… more
- H&R Block (MO)
- …center technologies, processes , and measures along with how t hey drive client experience + Exceptional communication and collaboration skills, along with a ... Manager, Assisted Tax Preparation you will report to the Director of Product Support & Insights and set the...within an assigned portfolio and driv e alignment with client goals and outcomes . E nsur e that… more
- Edward Jones (St. Louis, MO)
- …experiences. + Design learner-centric development experiences that align to user/customer experience (UX/ CX ) best practices. + Key business partners include ... everyone is aligned toward a singular focus: serving the client . And everyone is working to make the firm...for approximately 1500 home office leaders, team leader through director . As a member of the team, you'll have… more