- Cleo (Topeka, KS)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Prime Therapeutics (Topeka, KS)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- SitusAMC (Topeka, KS)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team that is ... for the full software development life cycle, from conception to deployment. The Manager of Software Development is a hands on technologist and people leader. You… more
- CBRE (Topeka, KS)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Topeka, KS)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- ADM (Topeka, KS)
- **90968BR** **Job Title:** Plant Manager - Topeka, KS **Department/Function:** Operations: Manufacturing, Production, Maintenance, Utilities **Job Description:** ... **Plant Manager - Topeka, KS** This is an exempt level...+ Build a culture of collaboration, trust and early escalation of issues and concerns + Effectively collaborate with… more
- SHI (Topeka, KS)
- **Job Summary** SHI has an exciting opportunity available as a Project Manager . The Project Manager will lead and manage large and complex Services projects for ... execution across our diverse Services portfolio. This position will report to a Manager within the PMO. This position is remote with Home Office setup asdeterminedby… more
- Zurich NA (Topeka, KS)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- SHI (Topeka, KS)
- **Job Summary** The Technical Account Manager on the Managed Services team serves as clients' main point-of-contact for proactive post-sales managed services ... Support, Services, and others, to address customer needs + Serving as an escalation point for customer concerns + Collaborating with the customer's SHI sales… more
- Randstad US (Topeka, KS)
- The Regional Operations Manager will be responsible for overseeing all operations & teams for a specific Enablement vertical. In this role, you will support the ... AR discrepancies, and escalate when necessary. + Serve as the main escalation contact for all AR/Billing adjustments issues, ensuring timely resolution of challenges… more
- Sedgwick (Topeka, KS)
- …Most Loved Workplace(R) Forbes Best-in-State Employer Catastrophe Repair Solutions Site Manager + Job Description **PRIMARY PURPOSE** **:** To manage CAT Repair ... + Security of Location + OSHA Compliance + Managing Onsite staff + Escalation Resolution + Distribution of Work + Quality Assurance + Daily Production Meeting… more
- Verint Systems, Inc. (Topeka, KS)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- American Express Global Business Travel (Topeka, KS)
- …possible resistance. **Problem Solving & Decision Making:** + Identification and escalation of critical issues (including discrepancies between global contracts and ... local needs). + Ability to cross communicate in a matrix environment (testing of site - decision tree). + Consult and determine cycle of implementation plan with customers and internal Amex GBT teams. + Determine and escalate delays during implementation… more
- Centene Corporation (Topeka, KS)
- …of crisis calls, mental health first aid training, field safety and de- escalation practices, psychotropic and other medication monitoring, etc + Educates on and ... coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (eg, meals, employment, housing, foster… more
- H&R Block (Baldwin City, KS)
- …associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- H&R Block (Ottawa, KS)
- …to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- Ryder System (Topeka, KS)
- …requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product ... Excellence (TCOE) + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead with enhancements to current methodology + Subject matter… more
- GovCIO (Topeka, KS)
- …end users. + Interacting with end users in a professional manner. + Escalation of issues to VA (Veteran Affairs) stakeholders. + Development, review, and maintenance ... planning and coordination. + Work directly with the Project Manager , developers, Office of Information & Technology, and other...maintain daily operations. + Escalate issues to the Project Manager as needed. + Create reports from gathered and… more
- Ensono (Topeka, KS)
- …Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, insights, and improvements, and ... the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in… more
- Pearson (Topeka, KS)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:**… more