- City of New York (New York, NY)
- …is recruiting for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- Hackensack Meridian Health (Neptune, NJ)
- …Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more The Customer Service Representative provides assistance for general and technical ... manager. **Responsibilities** A day in the life of a Customer Service Representative at Hackensack Meridian _Health_...and courteous manner 100% of the time. + Problem Resolution : Ensures that any medical problems are referred to… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, ... about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking an Information Representative to work in our Bronx location. This person will interact with… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... - Dormitory Authority of the State of New York Title Senior Field Representative -NYC - 5 Boroughs and Long Island Occupational Category Other Professional Careers… more
- Centene Corporation (New York, NY)
- …fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical… more
- Travelers Insurance Company (Manhattan, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where… more
- Hackensack Meridian Health (Neptune, NJ)
- …assist with questions, concerns or problems with a focus on first contact resolution , providing exceptional customer service, striving to anticipate and meet the ... and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to...currently serving in a NYC agency as a permanent Customer Information Representative or who are currently… more
- Molina Healthcare (Manhattan, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Bank of America (New York, NY)
- GWIM Sr. Ops Representative New York, New York **Job Description:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment ... This job is responsible for standard transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. Key… more
- Centers Plan for Healthy Living (Staten Island, NY)
- Claims Service Representative 75 Vanderbilt Ave, Staten Island, NY 10304, USA Req #811 Monday, December 2, 2024 Centers Plan for Healthy Living's goal is to create ... a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to...Warm transfer calls to other business units for further resolution of the callers issue while adhering to CPHLs… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. ... called on to work in both the Teller and Customer Service areas, according to needs. This position is...with customers and back office by following-up to ensure resolution + Greet customers in a professional manner that… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Ferguson Enterprises, LLC. (Queens County, NY)
- …a company you can believe in. Ferguson is seeking an **Outside Sales Representative ** to join our Waterworks division! If you are self-motivated, dedicated and can ... provide phenomenal customer service coupled with a passion for contributing directly...+ Perform various duties including product quotation and problem resolution . + Analyzes competition in territory, devise sales strategy,… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... & distribution, c opy/scan/imaging/ fax, hospitality, reception and records , depending on customer needs, Responsibilities CUSTOMER SERVICE + Insures total … more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs, **Responsibilities** ** CUSTOMER SERVICE** + Insures total… more