- Hilton (Elizabeth, NJ)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... A Guest Services Agent is responsible for...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Hilton (New York, NY)
- The New York Hilton Midtown \(https://www\.hilton\.com/en/hotels/nycnhhh\-new\-york\-hilton\-midtown/\)is looking for a Guest Service Agent to join our Front ... collective bargaining agreement if applicable\._ **What will I be doing?** As a Guest Service Agent , you would be responsible for greeting and registering… more
- Pier Sixty (New York, NY)
- …Summary: Be the face of The Pier Sixty Collection and leave a lasting impression as a Guest Service Agent (GSA). Your mission: to wow our guests and clients ... with exceptional service and a warm welcome. As a pivotal part...a smile and enthusiasm, creating a memorable first impression. Guest Assistance: Provide top-notch support for guest … more
- Kimpton Hotels & Restaurants (New York, NY)
- …industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed. You'll act as an ... adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations. + Familiar… more
- Spanish Peaks Mountain Club (Manhattan, NY)
- … guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicate and partner with all ... to apply internally. Your Journey + Provide excellent customer service and telephone etiquette + Host and welcome guests...with a friendly and sincere demeanor + Assist with guest check-in and out process, as well as folios… more
- Marriott (New York, NY)
- …Information** Pay: $32.60-$43.47/hour **Job Number** 24193223 **Job Category** Rooms & Guest Services Operations **Location** New York Marriott Downtown, 85 West ... N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- IHG (New York, NY)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Aimbridge Hospitality (New York, NY)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- HEI Hotels and Resorts (Jersey City, NJ)
- …City Skyline. Our hotel is one of the oldest in the area and has great guest stories and experiences to share. We are located in the business district of Jersey ... Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate.… more
- HEI Hotels and Resorts (New York, NY)
- …Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. ... of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. + Promptly answer the telephone… more
- Marriott (New York, NY)
- …or otherwise negotiates with others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. * Ensures ... all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix… more
- Enterprise Mobility (Newark, NJ)
- …including but not limited to the position of a Greeter, Exit Booth Agent , Return Agent and/or a Customer Service Agent , so this is a great opportunity to ... groups including rental counter, exit booth, greeter or return agent . _Equal Opportunity Employer/Disability/Veterans_ **Qualifications** + Must be at...Must have a minimum of 1 year of customer service or sales experience in retail, guest … more
- Hilton (Trenton, NJ)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our...related fields + Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform + Ten… more
- Aimbridge Hospitality (New York, NY)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... and data and basic arithmetic functions. RESPONSIBILITIES: + Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or… more
- Aimbridge Hospitality (Wall Township, NJ)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Delco Development (Mount Laurel Township, NJ)
- …of staff, internal controls, administration of company policies and procedures, and excellent guest service . This position is responsible for all duties of the ... waste and loss and maximizing profitability + Respond to and resolve guest requests and issues quickly, efficiently and courteously either in-person, over the… more
- Hilton (Trenton, NJ)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... you will help drive forward the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are… more
- The Walt Disney Company (New York, NY)
- …**Required Qualifications & Skills:** + 4-5 years of Asset Protection/Loss Prevention/Security/ Guest Service experience + Attention to detail, ability to ... these exciting experiences! We are seeking an Asset Protection Agent to aid the Disney Store Cast in supporting...in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenarios +… more