- Hartford HealthCare (Bridgeport, CT)
- …network, and is the system's second-largest hospital. *Job Summary* Reporting to the Manager of Customer Service Call Center , the Customer ... Representative* **Organization:** **St. Vincent's Medical Center * **Title:** * Customer Service Call Center Operator (Per Diem)* **Location:**… more
- Newtown Savings Bank (Newtown, CT)
- …Manager. The CSC Manager is a responsible for daily operations and long-term success of the Customer Service Center ( Call Center ). This role ensures ... PRIMARY RESPONSIBILITIES: Operational Leadership Oversee daily operations of the Customer Service Center , ensuring .... Customer Experience & Quality Assurance Monitor service quality through call reviews, customer… more
- Elevance Health (Wallingford, CT)
- …Requirements:** + Requires HS diploma or GED and a minimum of 1 year of customer service or call - center experience; or any combination of education and ... for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to...analytical skills. + This is a high volume inbound call center - strong time management skills… more
- Fair Haven Community Health Care (New Haven, CT)
- …workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. + Implement tools and ... equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational,… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! (This a remote position in Connecticut, training onsite) The Call Center ... closely .with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- Insight Global (Stamford, CT)
- …person would be joining the Digital Service Transformation Team within the Customer Operations Organization. This call quality Analyst will be joining a team ... findings Experience using PowerPoint Bachelors Degree Telecommunication Experience Previous experience within a call center Call listening experience more
- Aquarion Water Company (Monroe, CT)
- … inquiries or complaints to ensure first- call problem resolution and customer satisfaction; arrange for field service or meter reading departments to ... Customer Service Representative Monroe, CT, US,... Customer Service Representative Monroe, CT, US, 06468 Aquarion Water...A minimum of five (5) years experience in a call center environment is required and prior… more
- M&T Bank (Monroe, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Aquarion Water Company (Monroe, CT)
- Customer Service Technical Lead Monroe, CT, US,...Participate in technical meetings as subject matter expert of call center and as well as be primary ... is a wholly-owned subsidiary of Eversource. Job Summary The Customer Service Technical Lead reports to the...problems. + Provide support on the phones during peak call volume times/ and as needed. + Serves as… more
- The Childrens Place (Waterbury, CT)
- …goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- Fresenius Medical Center (Fairfield, CT)
- …AND SCOPE:** Supports the Organization's mission, vision, core values and customer service philosophy. Adheres to the Organization's Compliance Program, ... including following all regulatory and policy requirements. Assists physicians in performing a variety of interventional radiology procedures. Responsible for the operation and quality control of the radiological equipment in accordance with the Organization's… more
- Honeywell (Northford, CT)
- …more responsible roles including customer facing and operational roles such as customer service , order management, technical support or related fields + 5+ ... 5+ years of experience in Program Management, Operations and/or Customer Service + Ability to manage complex...+ Comprehensive knowledge of SAP, project management tools, SFDC, Call Center Telephony and digital transformations +… more
- Masonicare (Wallingford, CT)
- …of care provided by Masonicare is essential. + Must demonstrate superior customer service , organizational, and teamwork skills. + Excellent oral, written, ... improves internal processes and timeliness of referrals to ensure customer satisfaction. + Follows up with members to determine... Workers Jobs6 + Shelton Professionals Jobs7 + Chester Center Service Workers Jobs9 + Mystic … more
- Masonicare (Wallingford, CT)
- …to achieve optimal clinical outcomes and insures the team utilizes quality customer service principles in their interactions. Essential Duties and ... and existing holes. + Will participate in a rotating on- call schedule to address any immediate needs or crisis... Workers Jobs6 + Shelton Professionals Jobs7 + Chester Center Service Workers Jobs9 + Mystic … more
- Nuvance Health (Norwalk, CT)
- …we are its center . The Aide is responsible for providing exceptional customer service for all patients and facilitates patient flow. Responsible for ... *Description* *This is an on- call per diem position. Candidates must have the...Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New… more
- Security Services of Connecticut (Shelton, CT)
- …and secure the businesses we serve. We are seeking hardworking, serious, and customer service focused professionals to be responsible for monitoring and ... Duties and Job Functions: + Provide high level of customer service and assistance to employees and...high stress, fast paced environment, such as a operations call center , dispatch operations or office management.… more
- Nuvance Health (Norwalk, CT)
- …and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When ... year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of… more
- Consumer Cellular (Shelton, CT)
- …While orange is our color, we are best known for our outstanding customer service . You will ensure the center is comfortable, welcoming, and always open for ... it is more like a friendship - can we call you our friend? We are in the business...etc.). + At least 1 year of Sales and Customer Service experience in the wireless industry.… more
- M&T Bank (Bridgeport, CT)
- …of customer service related fraud experience. + Experience working with call center systems + Experience working in a fast-paced environment + Experience ... **Location: Bridgeport Center - Hybrid** **Schedule: Full Time. Open Availability**...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- National Health Care Associates (North Haven, CT)
- …every other weekend** **Must have experience in a Long Term Care setting, and customer service .** **This individual will also** **back up the Unit Manager and/or ... **-** **A Great Place to Work** Montowese Center for Health & Rehabilitation is a proud...the overall patient experience. **Essential Responsibilities:** 1. Act as customer service liaison for the facility. 2.… more