- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Customer Service Manager to join the Alternative Investments team within Wealth and Investment Management ... you will:** + Manage and develop a team of Customer Service Representatives who provide high touch...Service Representatives who provide high touch to complex customer support on how to do Alternative … more
- American Airlines (Charlotte, NC)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- American Airlines (Charlotte, NC)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors...and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability… more
- Walgreens (Concord, NC)
- …and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more
- Utilities Service, LLC (Charlotte, NC)
- …ensures that our clients receive both outstanding landscaping and superior customer service . We provide complete commercial landscape programs, including ... consistent pride in our work, our company, and our customer service . We measure our success in...+ Paid Training & Development **POSITION SUMMARY:** The Operations Manager is responsible for managing all aspects of operations… more
- TD Bank (Charlotte, NC)
- …details for this role. **Line of Business:** Finance **Job Description:** The Finance Manager provides a range of strategic Finance advice, analysis and support for ... business emails, documents, and presentations for management and senior leaders ** Customer Accountabilities:** + Works closely with business partners to gain deep… more
- Wells Fargo (Charlotte, NC)
- …Familiarity with NLP models, tuning methodologies, and ongoing maintenance of AI/ML based customer service platforms. **Job Expectations:** + 3 days per week in ... this role:** Wells Fargo is seeking a Conversational AI Manager to lead a team of resources focused on...implementation, and care for our new AI driven Voice Self- Service platform. **In this role, you will:** + Manage… more
- M/I Homes (Charlotte, NC)
- …to select among alternative courses of action within budget limitations. Customer - service oriented with good interpersonal skills, good verbal and written ... + Conducts pre-construction and pre-settlement meetings with home buyer; resolves customer service issues and production problems during construction phase… more
- Walgreens (Mint Hill, NC)
- …pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset protection ... efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory...positive customer experience. + Models and shares customer service best practices with all team… more
- Love's Travel Stops & Country Stores (Charlotte, NC)
- …No experience? No problem! We will teach you! **Job Functions:** + This is a customer -facing position with general customer service duties including, but not ... store, restaurant, and truck care departments with general cleaning, maintenance, stocking, and customer service needs. + Use of various tools and equipment to… more
- Enterprise Mobility (Monroe, NC)
- …Training Program. Whether you see yourself in sales, business development, customer service , retail management, or operations, as a manager in training, you ... own business. We'll teach you how to excel at customer service , sales and marketing, finance, and...accommodation due to a disability, you may use this alternative email address (###@ehi.com) to contact us about your… more
- ServiceNow, Inc. (Charlotte, NC)
- …+ Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales ... Provide strategic leadership to clients + Be the relationship manager between customers and ServiceNow + Work with the...teams to develop a ServiceNow solution based on the customer 's strategic outcomes + Manage all Executive relationships between… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …their roles in leading processes/practices, configuration and testing. * Provide excellent customer service in response to inquiries and resolve inquiries ... of HR initiatives and business growth while delivering an engaging employee and manager experience. Working within the HRIS function, this role will partner with HR… more
- Travelers Insurance Company (Charlotte, NC)
- …proceedings, and other rules and regulations applicable to the insurance industry. + Customer Service : + Advanced ability to build and maintain productive ... Coordinate medical and indemnity position of the claim with a Medical Case Manager . Independently handles assigned claims of low to moderate complexity where Wage… more
- Ross Stores, Inc. (Fort Mill, SC)
- …Department Computer Maintenance Management System \(CMMS\)\. In addition, the role provides customer service to operations and vendor teams and supports the ... for a facility\. **COMPETENCIES:** * Communication * Technical/Functional Competence * Customer Service * Initiative * Independence * Adaptability… more