- Amazon (Seattle, WA)
- …hire, mentor, and develop others. A day in the life As a Senior Program Manager within Customer Service - Social Media, you're managing complex roadmaps ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is looking for...Service - Social Media organization is looking for a Program Manager who can thrive in a… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...used to drive multi-million dollar businesses and reporting to senior leadership - Experience in technical program … more
- Amazon (Seattle, WA)
- … Success and Experience Team is looking for a Sr . Program Manager that can work backwards from customer problems, understand their pain points, and craft ... customer -centric individual to fill the role of Sr . Program Manager within our...building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind,… more
- Amazon (Seattle, WA)
- …we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and ... audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Amazon (Bellevue, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager ...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more
- Amazon (Seattle, WA)
- …true in the Customer Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can own the scoping, planning, ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....and execution for challenging and high impact projects. This Sr . TPM role will be highly visible across CS.… more
- Amazon (Seattle, WA)
- …Digital & Alexa (D2AS) organization within Customer Service (CS) is seeking a Senior Program Manager for the Devices & Services Support (DSS) team. ... customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data...strategy, end to end delivery, and communicating results to senior leadership - 5+ years of working cross functionally… more
- Amazon (Seattle, WA)
- …and automation, leveraging cutting-edge GenAI technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and ... Description Amazon's Customer Engagement Technologies (CET) team is at the...our Self-Service and Automation (SSA) Science team. As a Senior Technical Program Manager , you… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr . Program Manager will have cross functional responsibilities and needs to be passionate about the ... customer defect reduction experience, as well as cross-team partnerships...blockers that arise. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- Amazon (Seattle, WA)
- …to eliminate issues experienced by our customers. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end-to-end delivery of a ... work with dedicated engineers to build a hub of Customer Obsession at Amazon. "We see our customers as...work with a product or projects with various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Seattle, WA)
- …Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful candidate will have ... you may need to flex and operate as a program manager one day, a product owner...customer experience and concessions strategy, working with world-wide program and product teams on execution and goal line… more
- Amazon (Seattle, WA)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...solve problems together. You will also work directly with senior leadership within Amazon acting as the "voice of… more
- Amazon (Seattle, WA)
- …Come join Earth's most customer -centric company! Amazon is looking for a Technical Program Manager with strong technical program management skills and a ... scale across our entire fulfillment network. As a Technical Program Manager , you will lead complex programs,...data-driven KPIs for programs and present business reviews to senior management - Demonstrate the ability to communicate effectively… more
- Amazon (Redmond, WA)
- Description Kuiper is looking for a Principal Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design ... (Mechanical), Electrical Design, Antenna Design, and Customer Integration for the Customer Terminal (CT) Projects. As a Principal TPM, you will lead the Device… more
- Amazon (Redmond, WA)
- …devices installed at Kuiper end customer 's locations (homes, businesses, etc.). As a Senior Technical Program Manager ( Sr . TPM) in this team, ... and other organizations operating in places without reliable connectivity. The Role: The Customer Terminals team is responsible for all software that runs on the… more
- Amazon (Seattle, WA)
- …that report program performance. The Sr Technical Program Manager will 1) Drive a customer -obsessed culture through measurable actions and outcomes. ... and analytic solutions for the North American Stores (NAS) Organization. We are seeking a Sr Technical Program Manager that will oversee and manage the… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Seattle, WA)
- Description The Luxury Stores Customer Service Program Manager will be responsible for developing, implementing, and overseeing end-to-end customer ... their skills and knowledge. 4. Support Luxury Stores Product Manager to optimize customer service system as...reports, documentations (WBR, QBR, OP1, Narratives) and presentations to senior management on Customer Service program… more
- Amazon (Seattle, WA)
- Description We are seeking a highly experienced Sr . Technical Program Manager to lead our Customer Relationship Management (CRM) initiative within the ... for the CRM program , aligning with Amazon's broader customer -centric vision - Collaborate with senior leadership to define program goals, KPIs, and… more
- Amazon (Bellevue, WA)
- Description Amazon is seeking a Program Manager to join our North American Transportation team. This role provides the opportunity for broad exposure to various ... this role will be responsible for driving performance improvement in key customer facing metrics for our Fulfillment Center network, including execution of planned… more