- Trustmark (Trenton, NJ)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities:** + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues,… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Humana (Trenton, NJ)
- …Read Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance and ... appeals experience + Medical terminology experience + Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish + Prior experience with Medicare + Experience with the Claims Administration System (CAS) + Ability to manage… more
- NCR VOYIX (Trenton, NJ)
- …Sounds familiar (and exciting!)? You'd be an excellent fit as our newest Customer Engineer Representative II (CE II ). In this role, you'll work on a ... our customers' technology systems. Our customers are at the center of everything we do. Our mission is to...for prolonged periods of time. PS: + A CE II may be dispatched daily on a call… more
- City of New York (New York, NY)
- …comparable title for the Citywide User Support Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk) Deputy Director will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The FISA Call Center (FMS/PIP Help Desk) Deputy Director will: - Manage the … more
- Fiserv (Berkeley Heights, NJ)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Sales Executive II **What does a successful Sales Executive II do at Fiserv?** As a ... successful Sales Executive II , you will work with our output services team...money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address.… more
- City of New York (New York, NY)
- …nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support ... and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...equivalent. To be eligible for assignment to Assignment Level II , candidates must have, in addition to meeting the… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New ... AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. AGENCY...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases… more
- City of New York (New York, NY)
- …Center /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Center , Refugee Center , and ... recruiting for one (1) Administrative Job Opportunity Specialist NM II , to function as Center Director, who...includes, but is not limited to, the Family Services Call Center , Union Square Benefits Access … more
- City of New York (New York, NY)
- … II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for fifteen (15) Eligibility Specialist II ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more
- Hackensack Meridian Health (Perth Amboy, NJ)
- …computer system, patient scheduling, and other computer systems as added by Medical Center . + Performs portable ultrasound exams when necessary. + Perform a variety ... explain procedures. + Evaluates technical quality of images to obtain representative images of pathogenic conditions; process in accordance with standard procedures… more
- City of New York (New York, NY)
- … II 's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center . The Medicaid Helpline Agent will: - Respond to telephone inquiries ... duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job… more
- City of New York (New York, NY)
- …appointments or makes referrals to other Community Based -organizations (CBO), CACs, the HX call center , or local Job and SNAP centers if needed. - Data ... Performs other related work. FIA is recruiting for four (4) Eligibility Specialist II 's, to function as an Electronic Application Counselors, who will: - Conduct… more
- City of New York (New York, NY)
- …MUST HAVE TAKEN AND PASSED EXAM # 5065. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline uses ... are able to provide case specific information. Constituents can call the Infoline telephone service line for information on...status. OCS is recruiting for three (3) Eligibility Specialist II to function as Infoline/Fair Fares Agents who will:… more