- Lumen (Trenton, NJ)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Trenton, NJ)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (New York, NY)
- …degree or equivalent experience - 5+ years sales, account management, or customer success experience in a related industry including automotive, retail, ... experience, connecting customers with their ideal vehicle. As a Sr . Account Manager at Amazon Autos, you'll have the...address challenges, and continuously improve our processes. As an advocate for both dealers and customers, you'll play a… more
- Boehringer Ingelheim (New Brunswick, NJ)
- …offering visibility and opportunity to directly contribute to the companies' success . We realize that our strength and competitive advantage lie with ... communication/cooperation/coordination with internal BIPI employees. + Develops clinic and customer Pre-call plans to meet ILD health care professionals' (HCP)… more
- Amazon (New York, NY)
- …Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused ... guidance throughout the lifespan of the customer . As a Senior Media Specialist TAM,...managers to ensure delivery of product features to meet customer requirements - Advocate , specify, and own… more
- Otis Elevator Company (New York, NY)
- …One Penn Plaza, New York, NY, 10119 USA We are seeking a skilled and craft-oriented Senior UX Designer to join our team. This is a unique opportunity to join the ... Otis Accelerator during a pivotal moment as a Senior UX Designer to make a significant impact across...Ability to balance user, business and technology goals. + Advocate for the user throughout the design and development… more
- Amazon (New York, NY)
- Description As a Senior UX Designer on the Bedrock GenAI team, you'll drive design leadership, leveraging your craft, user research, and design expertise to build ... designers and contribute to evolving our design practice and methodologies * Advocate for user-centered design principles in AI product strategy and development *… more
- Amazon (New York, NY)
- …combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, ... Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to "connect...define opportunities for our offerings * Acting as an advocate for customers within AWS (both based on direct… more
- Persado (New York, NY)
- …educate and onboard customers, develop users and supporters, build a story of program success , and advocate for customer needs + Collaborate with marketing ... To Work in 2021 & 2022. What We Are Looking For: As a Customer Success Manager, you will be responsible for partnering with both internal teams and customers… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Publicis Groupe (New York, NY)
- …a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers ... around the globe, our expertise spanning technology, data sciences, consulting and customer obsession - combined with our culture of curiosity and relentlessness -… more
- MongoDB (New York, NY)
- …oversee innovative, cross-functional programs that enhance account alignment across marketing, sales, and customer success teams + Set the vision, goals, and ... Toyota, trust MongoDB to build next-generation, AI-powered applications. The Senior Director of Account-Based Marketing (ABM) will spearhead a...set the vision and strategy for ABM, own the success of the program, and ensure alignment with the… more
- Huron Consulting Group (New York, NY)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 14 **The Role: Head of Customer Success ** **Overview:** The Head of Customer Success is a ... The successful candidate will be tasked with developing a high-performing Customer Success team and ensuring effective cross-departmental collaboration to… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Quantexa (New York, NY)
- …are looking for a leader to build and run the future state of our SaaS Customer Success function. You will personally play a critical role in ensuring our ... to align on design and remit of the SaaS Customer Success function, establishing a timeline for...(eg NPS, churn rate). + Provide regular updates to senior management on customer health and competitiveness… more
- Amazon (New York, NY)
- …transformation, and change expert; with proven organization development skills and success leading high-profile workforce transformation initiatives. The Senior ... to build trust and drive enterprise-wide transformation. * Continuously improve solution success and stakeholder satisfaction. * Advocate for the business by… more
- Autodesk (Trenton, NJ)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- S&P Global (New York, NY)
- …the Role:** **Grade Level (for internal use):** 11 **The Role:** The Senior Analyst undertakes rigorous analytical work and is proficient in conducting research ... team and individually, possesses strong interpersonal and communication skills, is customer -oriented, and demonstrates solid presentation skills in front of internal… more
- S&P Global (New York, NY)
- …with other internal stakeholders such as Product Management, Market Development, Marketing, Customer Success , Legal and Client support teams. + Mentor Junior ... the Role:** **Grade Level (for internal use):** 12 **About the** **the** **Role:** Senior Sales Specialist - Credit & Risk Solutions - Financial Institutions **The… more