- Ascendis Pharma (Princeton, NJ)
- …employees to grow and develop their skills. Position Summary The Senior Manager , Omnichannel and Customer Engagement supports the execution and ... digital, social, and non-personal promotional tactics. + Monitor and optimize customer engagement across HCP and patient/caregiver touchpoints. + Support… more
- Coinbase (Trenton, NJ)
- …expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- ServiceNow, Inc. (New York, NY)
- …as we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to ... partner, and internal employee engagements. The team collaborates with senior principals across the company to create long-term trusted...ever. This role will be part of the Strategic Customer Engagement organization and partner closely with… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact ... of Medical Affairs external stakeholder engagement activities (including those of the managed market liaison (MML) team). This role will lead cross-functional… more
- Amazon (New York, NY)
- …of any on-demand video service. We are seeking a Senior Growth, Engagement & Monetization (GEM) Manager to drive execution of high-impact initiatives that ... - Partner with O&O and Lifecycle teams on entitled content performance, driving customer -obsessed execution that aligns with engagement goals - Own end-to-end… more
- Amazon (New York, NY)
- …Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- PNC (New York, NY)
- …and actionable roadmap * Develop, communicate and socialize the Customer Engagement roadmap with partners and Senior Leadership; maintain a prioritized, ... business, and as a Product Manager , Group Manager , you will serve as a senior ...own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and… more
- Wolters Kluwer (New York, NY)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... on progress, ROI, and future opportunities in collaboration with senior management and Sales + Develop and deliver compelling...related role, with a focus on strategic or enterprise-level customer engagement and value realization + Healthcare… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust...access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical ... the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer...of Business. The role will facilitate transparency and proactive engagement between all areas of AML and the lines ... The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk management...of business (LOBs) by launching new or enhancing existing engagement forums/models, as well as create mechanisms (eg through… more
- Hilton (Trenton, NJ)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants… more
- S&P Global (New York, NY)
- …the corporate segment. **Responsibilities and Impact:** + Leadproactiveand innovative customer engagement initiatives in close collaboration withMarketing, ... roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars,… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- H&R Block (New York, NY)
- …primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals ... sensitive client information and interactions with discretion and confidence. + Customer service experience - strong interpersonal and communication skills with a… more
- Persado (New York, NY)
- …Best Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value ... metrics, and identify growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the lead day to day contact… more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify ... growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption and retention by developing best practices… more
- Humana (Trenton, NJ)
- … Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately ... the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who… more
- Mallinckrodt Pharmaceuticals (Bridgewater, NJ)
- …capabilities (predictive analytics, next-best-action engines, generative AI content variations) into customer engagement models. + Drive adoption of modular ... Job Title Senior Product Manager , Omnichannel Strategy and...and patients. This position will design and implement integrated customer journeys that span field promotion, digital touchpoints, patient… more