- University of Michigan (Ann Arbor, MI)
- Call Center Representative Lead Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as the first ... opportunity/affirmative action employer. **Job Detail** **Job Opening ID** 258223 **Working Title** Call Center Representative Lead **Job Title** Call … more
- Trinity Health (Ann Arbor, MI)
- …line of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate ... may also assist internal customers. This CCR position is not a standard call center role. This position is expected to treat interactions with our consumers,… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative ! Robert Half is seeking an articulate, highly skilled Customer Service Representative . Do you enjoy ... contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities - Contribute accurate,… more
- Trinity Health (Ypsilanti, MI)
- …This role is M-F, 40hr per week, "business hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, ... registration, and insurance verification. Interacts with patient and physician office staff to schedule basic cardiology future services for patients including the coordination of multiple cardiology services in proper sequence, as well as informing… more
- Trinity Health (Ann Arbor, MI)
- …a Call Center Operator, Customer Care Representative I and a Call Center Representative II. Stays current with the advances in Healthcare Call ... program. Assist in monitoring and reviewing of all customer care representative and call center operator performance by completing regular quality reviews… more
- IQVIA (Detroit, MI)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- Lithia & Driveway (Plymouth, MI)
- …Cadillac of Plymouth is better than ever, and we need an additional Service BDC Representative / Call Center Specialist for our Service Department to help us ... of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our...vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an… more
- University of Michigan (Ann Arbor, MI)
- …needs of our MLabs local, regional and national clients. It is expected that the MLabs call center will maintain a service level of 95% or above. This means that ... 95% of all calls will be answered within 30 seconds after the call is routed to a representative . All Customer Service Representatives are to maintain Service… more
- Trinity Health (Ann Arbor, MI)
- …**Description:** This position is 100% onsite; there is no option to work remotely. A Call Center Operator may be the first line of communication for Trinity ... Health System's consumers and patients. Working in a call center environment, Call Center Operators take inbound calls as well as initiate outbound… more
- Percepta (Dearborn, MI)
- …bring first-class service across each market we support. As a Customer Care Representative /Guides in Dearborn, MI you'll be a part of creating and delivering amazing ... customer on client products and services. * Utilize all resources, including the call specific applications, to obtain the correct answer for the customer. *… more
- R1 RCM (Detroit, MI)
- **Location: Onsite at Ascension St. John Hospital & Medical Center ** **Shift Hours: PRN, part-time, on- call Friday and Sunday 7:00AM - 7:30PM** R1 is the leading ... analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into the… more
- Kelly Services (Toledo, OH)
- …and $20 per hour for bi-lingual, preferable Spanish speaker. **PURPOSE OF THE JOB** The call center agent is the first point of contact to address direct and ... + Follow up with customers as requested. **Metrics:** + Call quality score + Customer feedback + Information accuracy...process can be directed to Kelly's Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Anywhere Real Estate (Detroit, MI)
- …background includes:** + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance license or the Property and ... Casualty Insurance Licenses (or willingness to acquire during the first 30 days of employment) + A passion for sales + Ability to learn new software programs and technology + Bilingual/Spanish preferred Our Insurance Agency helps real estate agents provide… more
- Rock Family of Companies (Detroit, MI)
- …you'll lead and inspire the operations team within an inbound/outbound call center environment, overseeing loan processing, servicing, collections, and ... Efficiency & Continuous Improvement:** Regularly review and optimize processes in call center operations, collections, and loan processing to enhance… more
- BeneLynk (Detroit, MI)
- …a position that is responsible for capturing and socializing a clear understanding of the call center processes. To serve as a source of expertise within the ... in the evolution of the BeneLynk platform; Lynk360. This representative will be critical in the execution of Quality...are being developed and deployed for use by internal call center agents, are absent of issues… more
- State of Michigan (Ypsilanti, MI)
- …Assistant E10, Corrections Medical Unit Officer E10, Corrections Resident Representative E10, Corrections Security Representative E10, Corrections Transportation ... If you have questions or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at ###. The Department of… more
- TEKsystems (Ann Arbor, MI)
- …end-users to ensure calls are resolved and closed promptly. They are a 24/7 IT call center that utilizes the chat/email/ call in functions. They support the ... early as next week* Job Description: The Help Desk Representative will be located at the client site in...inbound regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including… more
- Live Nation (Detroit, MI)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- Rock Family of Companies (Detroit, MI)
- …yourself. The Real-Time Workforce Management Analyst monitors and responds to real-time call volume and staffing to ensure service standards are consistently met. ... real-time lead flow, inbound volume and forecasts, staffing levels, adherence and call queues + Respond to business performance metrics (volume/staffing) by working… more
- Transdev (Romulus, MI)
- …drivers say this is the "lots -of-freedom, life-changing, love-what-you-do" line of work! Questions? Call ### ext. 203. Ask for Andre We are proud to offer these ... personnel so classified. The physical demands described here are representative of those that must be met by an...Full Time Req ID: 3639 Pay Group: UC8 Cost Center : 55437 The above statements are intended to describe… more