- Ricoh Americas Corporation (Los Angeles, CA)
- **Hospitality Customer Experience Manager ** POSITION PROFILE Provides exceptional service-related support to Service Delivery customers in hospitality, ... concierge, and Ricoh Workplace Services. The Hospitality, Customer Experience Manager supervises day-to day operations of Managed Services staff. Time should… more
- PennyMac (Pasadena, CA)
- …aspirations of homeownership through the complete mortgage journey. **A Typical Day** The ** Customer Experience Manager ** will supervise and monitor ... , you will provide oversight and coaching of staff to achieve department goals. The ** Customer Experience Manager ** will: + Lead a team of Customer … more
- Amazon (Santa Monica, CA)
- …& Software Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the ... an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services,...and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Santa Monica, CA)
- …Software Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to enhance the ... strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services,...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Danaher Corporation (Brea, CA)
- …part of the Digital Customer Experience team and report to the Digital Customer Experience Manager responsible for customer web experiences and ... and recommendations based on their data analysis to support the Digital Customer Experience Team. The essential requirements of the job include: + Currently… more
- Amazon (Santa Monica, CA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... and goals? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...you from applying. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Walmart (Hawthorne, CA)
- …correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience . Assists store manager in driving the ... feedback to ensure business goals are achieved. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the… more
- Amazon (Santa Monica, CA)
- …The AWS Executive Sponsorships Program team is seeking an exceptionally motivated, customer -obsessed Program Manager with experience developing and executing ... leaders in a 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program helps create and cultivate these long-term… more
- Nordstrom (Pasadena, CA)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Compass Group, North America (Santa Monica, CA)
- …you enjoy providing outstanding customer service? Working as the Patient Experience Manager , you will be recognized for those efforts! Responsibilities ... experience preferred + At least three years of demonstrated experience in customer service operations + Good coaching and on the job training skills… more
- ATI (Los Angeles, CA)
- …to hire and train staffs poised to deliver the best possible customer experience . + Use regular meetings with Store Manager to discuss day-to-day operations, ... the District Manager , you will turn corporate strategy into successful customer experiences in the following ways: + Translate high level marketing strategy into… more
- Amazon (Santa Monica, CA)
- …how to improve business input metrics that drive growth and improve the end customer experience . * Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer… more
- Amazon (Santa Monica, CA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- Amazon (Los Angeles, CA)
- …complex datasets to extract actionable insights on product performance and customer experience , creating compelling data visualizations and executive-level ... Customer Research team is seeking a dynamic Senior Customer Research Manager to join our growing... Experience with in business-to-business (B2B) research - Experience with customer satisfaction research - … more
- Amazon (Santa Monica, CA)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Description The Amazon Vendor Services organization is seeking a Manager , Customer Success Manager to...to the development of features and programs that accelerate Customer growth and improve their experience working… more
- Amazon (Los Angeles, CA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... Description Sr. Customer Solutions Manager Are you ...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Project Manager I Job Category: Customer Service Department: Office of CSC Excellence Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Project Manager I...and feasible mitigation strategies based on knowledge, research and experience . Utilizes data reports to identify gaps, discrepancies and… more
- Amazon (Los Angeles, CA)
- Description The AWS Customer Research team is seeking a dynamic Customer Research Manager to join our growing team. This role is crucial in ensuring that our ... insights into customer challenges, pain points, and high points. As the Customer Research Manager , you will develop and implement strategies for automating… more
- Amazon (Santa Monica, CA)
- …understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar. A day in the ... Journeys team is looking for a Senior Product Manager - Technical with the experience and...personalized customer experiences. Ultimately, you own the customer experience , with customer satisfaction… more
- Amazon (Santa Monica, CA)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) for the Telecommunications (Telco) domain who can ... with business, product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - 3+ years of experience with selling… more