- Lumen (Montgomery, AL)
- …motivate team of employees to consistently meet and/or exceed daily, weekly and monthly + call center objectives. + Clearly communicate call center and ... assigned projects + Successfully manage competing priorities + Perform Quality Assurance Observations for team members and...starter, able to work effectively in a fast paced call center environment + Strong knowledge of… more
- Humana (Montgomery, AL)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... a project team in determining objectives and approaches to assignments. Assists with quality assurance and user acceptance testing. Collaborates with the Risk… more
- Evolent Health (Montgomery, AL)
- …collaborate with cross-functional teams, including solution strategy, business operations, engineering, quality assurance , and IT, to ensure our applications ... define acceptance criteria and definitions of done to enable quality user acceptance testing (externally and internally) and systems...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- CVS Health (Montgomery, AL)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- Evolent Health (Montgomery, AL)
- …well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Ensures documentation of all ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- CVS Health (Montgomery, AL)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- Evolent Health (Montgomery, AL)
- …as well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Aids and acts as a resource ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Sedgwick (Montgomery, AL)
- …develop, implement and maintain the delivery of world-class service including quality assurance , client services, and workforce management ensuring departmental ... preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures + Excellent team coaching, training,… more
- Evolent Health (Montgomery, AL)
- …global workforce to deliver high value analytics while adhering to exceptional quality assurance . Deploying efficient execution techniques such as end-to-end ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more