- Ford Motor Company (Montgomery, AL)
- …timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California buyback ... Lincoln customers/California Operations/and CRC buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for supporting… more
- Guardian Life (Montgomery, AL)
- …abuse patterns. + Identifies potentially fraudulent cases. + Follows the designated escalation process to the Nurse Case Manager as applicable. **Communication ... they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of...Disability Case Managers, Risk Management. The FML Claims Case Manager II recognizes the importance of compliance and regulatory… more
- Lumen (Montgomery, AL)
- …growth, retention, and overall customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer troubles and issues in ... and billing activities. **The Main Responsibilities** * Provide top level escalation support for Leadership. * Support management team members when needed.… more
- Wells Fargo (Montgomery, AL)
- …completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate ... Branch Manager (ABM) or exempt Branch Manager (BM)...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- Lumen (Montgomery, AL)
- …digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer accounts which ... growth, retention, and overall customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer troubles and issues in… more
- Prime Therapeutics (Montgomery, AL)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- CBRE (Montgomery, AL)
- Substation Design Execution Senior Project Manager Job ID 200464 Posted 08-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data ... **About the role** CBRE is looking for a Substation Design Execution Project Manager ! This position will manage the design & pre-construction of HV/MV electrical… more
- SHI (Montgomery, AL)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- CBRE (Montgomery, AL)
- Senior Project Manager - Team Lead, Retail Bank TI Construction Job ID 191813 Posted 04-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest ... purpose of this position is to lead a team of Project Manager professionals responsible for individual, multi-disciplined real estate project solutions for clients,… more
- CBRE (Montgomery, AL)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Montgomery, AL)
- **Job Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing leader will ... resources areproperly trained, wellutilized, andare deliveringhigh quality services. The Manager of SHI Services promotes the team's capabilities through pre-sales… more
- Fujifilm (Montgomery, AL)
- **Overview** We are hiring a Project Manager - Imaging Services who will manage all aspects of the project lifecyclefor a variety of projects including deployment / ... task assignment and monitoring project deliverables for key stakeholders. The Project Manager - Imaging Services will be responsible for providing status reporting… more
- Iron Mountain (Montgomery, AL)
- …unique contributions? If so, let's start the conversation. The Service Management Change Manager I is part of a team that designs, plans, implements, executes and ... This position will have primary responsibilities spanning Change Management, Escalation Management and Knowledge Management. Assist with the overall Continual… more
- Meta (Montgomery, AL)
- …to Job" online on this web page. **Required Skills:** IDC Program Manager Responsibilities: 1. Contribute to engineering program activities from product concept to ... and drive high-level strategic initiatives. 5. Anticipate bottlenecks, provide escalation management, and balance the business needs versus technical constraints.… more
- TTEC (Montgomery, AL)
- …ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working remote in the United States you'll be a part of bringing ... client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an… more
- Eliassen Group (Montgomery, AL)
- **Project Manager ** **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Life Sciences **Workplace Type:** Remote **Reference ID:** ... Jobs **Description:** Our industry-leading pharmaceutical client is seeking a Project Manager with CLM implementation experience. This is a remote position but… more
- Lumen (Montgomery, AL)
- …externally facing teams - escalating as needed. This position reports to Manager Network Optimization. This is an individual contributor position. **Location** This ... standards and behaviors. * Excel at managing and supporting WIP, backlog and escalation queues. * Provide support and guidance in DCO (disconnect cost optimization)… more
- CVS Health (Montgomery, AL)
- …set of innovations to power the growth of tomorrow's business! As a Sr. Manager , Digital Product for Fraud, Waste & Abuse (FWA), you will oversee the maintenance ... addresses them by either direct resolution, creating an alternative solution, or escalation to leadership. + Tracking progress and communicating project(s) status on… more
- SHI (Montgomery, AL)
- …Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of customer service delivery ... and resolution of incidents, identify trends, and review tickets prior to escalation . + Assist in recruitment processes, maintain service catalog, and develop staff… more
- Verint Systems, Inc. (Montgomery, AL)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more