- Novo Nordisk Inc. (Plainsboro, NJ)
- …issues to the Director as needed and follow up on the status of resolutions to ensure timely outcomes Ensures consistency in support provided by the team through ... etc.) preferred Corporate Conference Services experience required Additional Experience: Excellent customer service and the management of many personalities as well… more
- Lowe's (Hamilton Township, NJ)
- **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office to solve logistic challenges and deliver an exceptional ... customer experience. Your contributions directly affect customer ... escalated issues and Executive Care opportunities for immediate resolutions . + Collaborate with third-party logistics service providers, Lowe's… more
- Prime Therapeutics (Trenton, NJ)
- …that. It fuels our passion and drives every decision we make. **Job Posting Title** Customer Care Associate I - Remote **Job Description** This position is a ... status, and authorization inquiries to callers while maintaining confidentiality. + Resolves customer administrative concerns as the first line of contact - this may… more
- CUNY (New York, NY)
- Associate Dean for Student Experience and Success **POSITION DETAILS** CUNY SPS seeks an Associate Dean for Student Experience and Success (AD) to provide ... experience and to support retention and degree attainment across all programs. The Associate Dean serves as the Chief Student Affairs Officer and will lead the… more
- Ankura (New York, NY)
- …bring a level of stability to unstable situations, allowing for successful resolutions focused on creating value and maximizing recoveries among stakeholders. Our ... lenders, boards of directors, employees, investors, and creditor constituencies + Customer and vendor management + Negotiation and dispute resolution + Debt… more
- Ankura (New York, NY)
- …bring a level of stability to unstable situations, allowing for successful resolutions focused on creating value and maximizing recoveries among stakeholders. Our ... lenders, boards of directors, employees, investors, and creditor constituencies + Customer and vendor management + Negotiation and dispute resolution + Debt… more
- Travelers Insurance Company (Morristown, NJ)
- …analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our ... case law included. + Develop/strengthen the ability to negotiate settlements/ resolutions , review releases and settlement agreements, including confidentiality and… more
- WestRock Company (Dayton, NJ)
- The Opportunity: The Customer Solution Strategist will be responsible for receiving phone and email inquiries from existing and potential customers. Accurately ... maintain customer accounts, inquiries and orders, as well as processing...with signed quotes. What you need to succeed: * Associate degree (AA) or equivalent from two-year college or… more
- Molina Healthcare (New York, NY)
- …CST, 10:30am - 7:00pm CST + **Bilingual - Spanish:** Required **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members ... respond to customers in an empathetic manner by identifying and exceeding customer expectations. * Aptitude to listen attentively, capture relevant information, and… more
- Nelnet (Trenton, NJ)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... of general inquiries from our clients. This role will focus on customer service, timely resolution, and maintaining strong client relationships with the ability… more
- H&R Block (New York, NY)
- …and track user incidents. Responsible for end-to-end resolution and ownership of customer requests or concerns. Closely monitoring requests, communicate with the ... customer , and deliver solutions to requests with a sense...and personal knowledge and troubleshooting skills to identify possible resolutions . + May remote into office computers in order… more
- Zones LLC (New York, NY)
- …active listening skills with ability to act with sensitivity and empathize with Customer 's situation. + Document resolutions to desktop issues and propose ... of Incident and convey the expected resolution time. + Update customer ticketing system (Zendesk), inventory/asset management systems as required, and complete… more
- Robert Half Technology (South Brunswick, NJ)
- …health, performance, and incidents. + Document procedures, troubleshooting steps, and resolutions for knowledge sharing. e Qualifications: + Education: High school ... diploma or equivalent ( Associate or Bachelor's degree in IT, Computer Science, or...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- International Rescue Committee (New York, NY)
- …troubleshoot defects, and implement necessary fixes. * Document processes, workflows, and resolutions to maintain a knowledge base for future reference. * Build ... Salesforce data handling needs. Key Working Relationships: * Position Reports to: Associate Director, Integrations & Automations * Position directly supervises:None *… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE (OPERATIONS) CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 ... sustainment. ITS is recruiting to fill one (1) Computer Associate Operations Level III, to function as Mobile Support...have great communications skills both written and verbal; have customer service experience and work with a team. The… more
- Grameen America, Inc (New York, NY)
- …image. + Demonstrates ability to recognize conflict and implement positive, respectful resolutions . + Understands customer needs and develops plans to address ... them. + Resolves customer complaints quickly and effectively. + Analyze current industry...delivering required notifications, etc. + Decision-making or helping Relationship Associate /Relationship Manager decide the best way to execute on… more
- Broadridge Financial Solutions (New York, NY)
- …client escalations, serving as a key point of contact and ensuring resolutions that balance client satisfaction with long-term business outcomes. Execution in ... of the product roadmap, prioritizing initiatives based on business needs, customer feedback, and market trends. + Translate strategic goals into actionable… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …+ Maintain a variety of records and reports related to enhancements, resolutions , and projects. + Perform other related duties as assigned. Minimum Qualifications ... other housing programs preferred. *Substitutions: four years of specialized experience or associate degree and two years of specialized experience may substitute for… more
- Wayfair (Cranbury, NJ)
- …ServiceNow to ensure our local and remote end users receive updates and resolutions in a timely manner. + Collaborate across cross functional engineering and ... Need + High School or equivalent diploma. Bachelor's or Associate 's Degree in Computer / IT related field is...workflows, processes and adopting systems best practices + Strong customer service and organizational skills while keeping attention to… more
- City of New York (New York, NY)
- …Conflict Resolution, Leave of Absence Unit, Second level Approvals Unit, and HRS Customer Services among others. - Serve as community liaison/point person for the ... in off-site events when necessary, and mediate for problem resolutions . - Assist the Regional Manager as needed. Work...work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited… more
