- Genmab (Plainsboro, NJ)
- …RoleThe Associate Director, Key Accounts will shape, implement, and execute Key Account brand strategies for Genmab's first asset in hematology, EPKINLY. This ... critical role will report to the Director of Key Customer Strategy and be expected to work closely within the US Marketing Team, with EPKINLY cross-functional teams… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …robust insights to advance strategic approach Ensure TLLs develop comprehensive business, account and customer plans and implements associated tactics Ensure all ... maximize brand and portfolio performance as well as improving customer experience. It is a key driver of growth,...therapy area goals, providing regular updates to leadership. Portfolio Management Defines what needs to be true to meet… more
- Merck & Co. (Rahway, NJ)
- …planning and IT master data management .The Senior Specialist of Demand and Capacity Management Customer Success plays a critical role in the Business of ... of IT (BIT) is a transformation program that drives integrated strategic portfolio management capabilities across IT to optimize the way we deliver business valueAs… more
- Tris Pharma (Monmouth Junction, NJ)
- …prioritized stakeholders in support of Medical Affairs strategies; Works closely with Account Management to develop the Medical Value Strategy and ... a successful business and take pride in the company's success . But of equal importance to each team member...to inform medical strategy; Conducts regular KOL and emerging customer assessments ensuring appropriate HCP and decision makers are… more
- Microsoft Corporation (New York, NY)
- …Infrastructure Library (ITIL) Foundation certification or equivalent service management certification. Customer Success Account Mgmt IC3 - The typical ... and excitement for the journey ahead. As an MBA Customer Success Account Manager, you...degree (or currently pursuing) + 2+ years work in customer success , solution delivery, practice management… more
- Amazon (New York, NY)
- …4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , Management ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior … more
- Quantexa (New York, NY)
- …reviews, case studies, testimonials, and referrals What you'll bring + Extensive experience in Customer Success , Account Management , or related roles in ... build and run the future state of our SaaS Customer Success function. You will personally play...guidance to maximize conversion to paying customers, engage in account management and renewal processes + Work… more
- eightfold.ai (New York, NY)
- …in management consulting, functional HR talent acquisition/talent management /learning/etc., customer success , or account management Nice to ... management consulting, functional HR talent acquisition/talent management /learning/etc., customer success , or account management + Experience in… more
- Ivalua (New York, NY)
- …Bachelor's degree: or, + At least 5+ years of relevant work experience in B2B SaaS customer success , account management , or in a strategic consulting ... at Ivalua (View all jobs) New York City, NY Customer Success Manager New York City, NY...collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most… more
- Lumen (Trenton, NJ)
- …**What We Look For in a Candidate** * Experience: 3+ years customer success or account management experience * Education Level: Bachelor's Degree or ... the world and shape the future. **The Role** The Customer Success Advocate II is a ...growth strategies which include value realization, renewal execution, risk management and customer growth/expansion * Communicate, escalate,… more
- Persado (New York, NY)
- …comfortable in a role that combines elements of multiple disciplines ( customer success , technology, account management , project management , etc.) + ... Bring: + 3-6 years of relevant experience as a Customer Success Manager, Account Manager,...career development and mobility, continuous feedback loops and performance management + Flexible time off to support work-life harmony… more
- Amazon (New York, NY)
- …for their business and the needs of their customers in relation to customer success including account management and campaign management . In order to ... is looking for a leader of leaders for our Customer Success team. As our customer...the needs of their customers in relation to Campaign Management and Account management . In… more
- Pixalate, Inc. (New York, NY)
- …(or equivalent experience) + 2-3 years of experience in client-facing Customer Success , Technical Account Management , and/or Technical Sales roles at ... ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our growing team... outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value + Ensuring Pixalate product adoption, client… more
- Medtronic (New York, NY)
- …Haves** + Bachelors degree required + Previous minimum experience of 4 years in customer success , account management , commercial roles or equivalent ... dynamic environment. **A Day in the Life** + Monitor account health post Go-live and create and execute action...Strong project management skills and experience with customer success software platforms are prioritized. +… more
- Vontier (Trenton, NJ)
- …or accounting fields + 3+ years' experience in B2B Customer Account Management / Customer Success -Sales or Project Management + Experience in ... forward with certainty. **The Position** We're looking to add Customer Success Specialist to join Teletrac Navman!...customer base penetration through upsell, cross-sell and price management as per annual targets as well as looking… more
- SitusAMC (New York, NY)
- …equivalent. + 10+ years of experience in client relationship management , account management , or customer success , with at least 5 years in a ... and revenue targets. The Director will play a key role in driving customer success , maximizing platform retention, and fostering new business opportunities.… more
- FranklinCovey (Trenton, NJ)
- …learning methodologies. + Experience working in a subscription environment. + Certification in Customer Success (eg CCSM) or related field. + Use of Salesforce ... + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated… more
- Cornerstone onDemand (New York, NY)
- The Manager of Account Management will be part of the Account Management leadership team and be responsible for managing a condensed book of Mid-Market ... managing a team of Account Managers. + Continuously improve Account Management fluency with Cornerstone's consultative, solutions selling methodology and… more
- EPAM Systems (New York, NY)
- …could be the perfect opportunity to join EPAM as a **Senior Director of Account Management ** . Scroll down to learn more about the position's responsibilities ... BU Heads / Sales Leads + Align with EPAM Account Managers and Account Management ...IT teams to position the engagement and EPAM for success + Understand the intersection between technology, customers, and… more
- Wolters Kluwer (Trenton, NJ)
- …to retain and grow existing commercial customer base. + Review account utilization management reporting and provide recommendations. + Conduct regular ... account value, threats, and barriers. + Record accurate customer data in the CRM system. + Build effective...or IT related sales with a track record of success in building relationships throughout relevant customer … more
