- SAIC (Morristown, NJ)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk -Side Support in the Mid-Atlantic Region, specifically at our ... the primary escalation point for advanced troubleshooting and ensure seamless end-user support . **Core Competencies** + **Technical** Knowledge - Solid grasp of OS,… more
- Insight Global (Plainsboro, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with their ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years… more
- GovCIO (Trenton, NJ)
- …diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to...Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... Provides ongoing technical support and maintenance of production and development systems...a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment, computers, and Laptops in several conference… more
- NTT DATA North America (New York, NY)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in New York, New York ... services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical skills with… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided).… more
- Eurofins US Network (Dayton, NJ)
- …Minimum **3 years of Desktop Support w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr. minimum of Knowledge ... act as fill in for occasional overflow of Service Desk calls. + Support one or more... Center Analyst Certification (or equivalent) + HDI Desktop Support Technician Certification (or equivalent) + HDI… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Bachelor's degree in IT or related field preferred + 6+ years of experience in field support , end-user services, or help desk + Minimum 2 years of ... + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise (ServiceNow, etc.) **Compensation Ranges**… more
- Capgemini (Bridgewater, NJ)
- …component-level repairs. + Relevant certifications such as CompTIA A+, Microsoft Certified Support Technician , or equivalent are preferred. + Prior experience in ... L3-Onsite Technical Desktop Support Engineer Choosing Capgemini means choosing a company...be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of… more
- Public Consulting Group (Trenton, NJ)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... support center empowers best practice education solutions that help schools better meet the needs of struggling students...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- Brennan Center for Justice (New York, NY)
- …court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is ... in-person at our New York office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls and… more