- CyrusOne (Sterling, VA)
- …manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer ... Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- YKK AP America Inc. (Elkridge, MD)
- …+ High school diploma or general education degree (GED) plus 2 years of customer service experience, preferably in the glazing industry. + Be vigilant about ... information into the computer program. + Handles and resolves customer complaints and billing issues. + Acts as liaison...as possible. Reasonable accommodations will be determined on a case -by- case basis in compliance with federal and… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Merck (Washington, DC)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- CareFirst (Baltimore, MD)
- …of time. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... Must be able to effectively communicate and provide positive customer service to every internal and external...of the range, as compensation decisions depend on each case 's facts and circumstances, including but not limited to… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- SAIC (Washington, DC)
- …a team environment in a fast-paced support role. + Ability to obtain the HDI Customer Service Representative Certification within 6 months of employment. + ... demonstrate service excellence by providing high quality customer service at all times to all...concerns and find appropriate resolutions. + Creates and maintains case management records of daily problems and remedial actions… more
- CACI International (Chantilly, VA)
- …Fulfillment and Service Catalog processes to meet evolving business and customer needs * Develop and maintain procedures, work instructions, and templates to ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...fulfillment of requests * Take corrective action based on customer feedback or dissatisfaction; ensure similar case … more
- Fedcap (Washington, DC)
- … customer 's skills, interests, and employment goals. + Partner closely with Case Managers and Employment Specialist to align customer readiness with employer ... + Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. + Collaborate with Case Managers to… more
- CyrusOne (Sterling, VA)
- …management experience with ability to direct and manage work groups + Demonstrates strong customer service skills and takes ownership of the customer ... manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer … more
- ABM Industries (Arlington, VA)
- …shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. **Specific Duties/Essential Job ... duties may be assigned) + Achieve operational performance and functional service activities. + Provide technical guidance, interpret policies and procedures, and… more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the County and Department in a professional manner and with a high level of customer service ; + Provides information or directions to callers, police, fire & ... Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: +...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- ABM Industries (Dulles International Airp, DC)
- …Security Policy. **Education:** High School Diploma or GED preferred. **Experience:** Previous customer service experience preferred. **Overall:** + Must be 18 ... **lobby agent** is responsible for the overall management of the customer queue awaiting processing at airport security checkpoints. **Specific Duties/Essential Job… more
- CACI International (Washington, DC)
- Senior Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. This… more
- Chenega Corporation (Andrews Air Force Base, MD)
- …mentioned above. TheEscort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office ... 11, 2001, attacks, the USS Cole bombing; and any case prosecuted by a military commission. Chenega Corporation in...directed by the Protocol Officer or a designated government representative . + Fuel and maintain the tidy appearance of… more
