- Astound (Washington, DC)
- …empowered. Other duties as assigned. What You Bring to the Table: 3+ years' experience in customer service or operations , with at least 1 year in a ... everywhere. A Day in the Life of the Supervisor, Customer Operations Astound is a leading provider...and Payment Center employees to ensure efficient and high-quality service delivery . Supervise the processing of sales… more
- Astound (Falls Church, VA)
- …efforts and maintain brand consistency across web properties. Provide prompt and excellent customer service to the wider marketing and product teams and act ... Strong communication and interpersonal skills, with the ability to provide excellent customer service . Knowledge of user interface design principles, web design… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Other **Job Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery ,ITIL Framework,IT ... delivery for GDIT's Customers. Make a strategic and operations impact for all customer experience matters...self- service capabilities + Manage service delivery and performance across global operations +… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …essential functions of the job with or without reasonable accommodation. **Summary** The Director, Service Delivery and Operations is a highly skilled senior ... to meet the highest standards of safety, reliability, and customer experience. The ideal candidate will: + Direct end-to-end...The Director is responsible for leading all aspects of Service Delivery and Operations activities… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a ... EOC, Infrastructure Operations , and Network Operations teams to ensure seamless service delivery . + Oversee the Service Desk and Desktop Support… more
- Leidos (Camp Springs, MD)
- …stakeholder desired mission end state. + Drive special projects aim at enhancing or improving service delivery and customer experience. + Analyze service ... **Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support...Operations Manager and Problem Management team identify negative service trends and aid in solution development. + Teams… more
- Cardinal Health (Washington, DC)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... exceptional talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager** to join our mission-focused… more
- SAP (Herndon, VA)
- …Governance is established for each account and is the primary SAP NS2 Delivery point person aligned to customer executives throughout the services lifecycle, ... that span organizational boundaries including multiple business units and service partners/vendors. Delivery Executive provides leadership to cross-functional… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Microsoft platforms and integrate with other technologies, focusing primarily on client service delivery while also driving sales activities and thought… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives… more
- Amazon (Arlington, VA)
- …connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) ... Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- Ensono (Washington, DC)
- …strong relationships with client leadership to facilitate effective project and service delivery and client satisfaction. **Key Responsibilities:** + **Strategic ... on key account health metrics and risks. + Champion innovation in service delivery , including adoption of automation, cognitive solutions, and DevSecOps… more
- CareFirst (Baltimore, MD)
- …high-level executive support. This position will support the Company's care delivery operations , including comprehensive representation of various provider ... designees on all legal issues affecting the Companys care delivery function and operations and assists in...to work independently. + Effectively communicate and provide positive customer service to every internal and external… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... members of the delivery team, representing CORT to customers and ensuring customer satisfaction. This role is responsible for the safe and timely delivery ,… more
- BAE Systems (Falls Church, VA)
- …finance and procurement. This position requires a broad range of experience, including customer management, service delivery , leadership of diverse teams, ... **Job Description** BAE Systems, Inc. is looking for a CostPoint Delivery Manager to lead our Deltek CostPoint and IFS application teams. The successful candidate… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- Oracle (Washington, DC)
- …Project Manager (TPM) - Hardware Delivery to oversee the delivery , configuration, deployment, and lifecycle management of self- service badging kiosks, ... Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations , the TPM's primary focus is to ensure robust, scalable, and efficient… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... position.** The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading, delivering, and installing furniture… more
