- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... more
- General Dynamics Information Technology (Germantown, MD)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... more
- RightDirection Technology Solutions LLC (Washington, DC)
- HR Help Desk Specialist - Cleared Washington, DC...able to troubleshoot complex HR-related issues or collaborate with Tier II/ Tier III to resolve. + ... more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... more
- Leidos (Washington, DC)
- …will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level ... more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support of the US ... more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... more
- Competitive Range Solutions, LLC (Arlington, VA)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. **Systems Support Engineer III - Service Desk Team** The Systems Support Engineer III is ... more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... more
- TekSynap (Fort Belvoir, VA)
- …CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the following: ... more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... more
- Kennedy Krieger Institute (Baltimore, MD)
- …, provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... more
- CACI International (Annapolis Junction, MD)
- …lower level employees + Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests + Interacts ... more