- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst ...resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...or other IT related field. + Minimum of three ( 3 ) years of experience in application / infrastructure design,… more
- Oracle (Albany, NY)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added… more
- Oracle (Albany, NY)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Information Technology Services, Office of Title Data Analyst 3 - 9036 Occupational Category IT Engineering, Sciences Salary Grade 27 ... Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually...division, Division of the Budget (DOB) section, the Data Analyst 3 , SG-27, will be responsible for… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Education Department, State Title Data Analyst 3 , (4 Positions), PIMS-1013/64323, PIMS-1014/64319, PIMS-1015/64320, PIMS-1016/64321 ... (IRS) is seeking candidates for the position of Data Analyst 3 . Reporting to the Assistant Data...key stakeholders and leadership to address research/policy questions.* Provide technical support to and address help desk… more
- Hilton (Albany, NY)
- …Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical ... take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate...operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel… more
- Oracle (Albany, NY)
- …escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary ... **Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A… more
- New York State Civil Service (Saratoga Springs, NY)
- …Agency Parks, Recreation & Historic Preservation, Office of Title Business Systems Analyst 1/Business Systems Analyst Trainee 1/2 (HELPS) Occupational Category ... Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually...on any projects in progress.* Develop training and user support materials in support projects.* Provide project… more
- Oracle (Albany, NY)
- …**Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A ... 5 years Goldengate experience required. 10 years experience in technical support . 10 years DBA experience. 10...opinion 2. Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- New York State Civil Service (Schenectady, NY)
- …HELP No Agency People With Developmental Disabilities, Office for Title Data Analyst 1 Occupational Category Other Professional Careers Salary Grade 18 Bargaining ... Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually...of data-driven research, analytics and metrics development used to support policy implementation and revision and quality assurance review… more
- Oracle (Albany, NY)
- …by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and ... **Responsibilities** QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering or related technical field 8+ years of proven professional and technical … more
- New York State Civil Service (Albany, NY)
- …Agency Information Technology Services, Office of Title Senior Administrative Analyst /Trainee Occupational Category IT Engineering, Sciences Salary Grade 18 ... Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $50844 to $85138 Annually...State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,… more
- Highmark Health (Albany, NY)
- …effective August 2016) **Preferred** + Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business ... data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support … more
- New York State Civil Service (Albany, NY)
- …Experience:* Minimum of 3 -5 years of experience as a Business Analyst , with a focus on technical projects.* Experience working with software ... State NY Zip Code 12210 Duties Description Under the direction of the Project Manager 3 , SG-25, within the Dedicated Support team for the Chamber and the… more
- New York State Civil Service (Albany, NY)
- …and debug applications to ensure proper functionality and performance.* Provide technical support and troubleshooting for low-code applications.* Conduct code ... NY HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 1 (Rapid Application Development) - SP02 Occupational Category IT Engineering,… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 1 (Human-Centered Design) - SP06 Occupational Category IT Engineering, Sciences ... Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually...State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 1 (Product Management) - SP05 Occupational Category IT Engineering, Sciences ... Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually...State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 2 (Quality Assurance) - SP11 Occupational Category IT Engineering, Sciences ... Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96336 to $121413 Annually...State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Information Technology Services, Office of Title Tech Analyst 1 Rapid Application Development Occupational Category IT Engineering, Sciences Salary ... Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually...NY Zip Code 12226 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 2 (Cloud Solutions) - SP14 Occupational Category IT Engineering, Sciences ... Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96336 to $121413 Annually...State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,… more