- Wilmington Savings Fund Society (Wilmington, DE)
- …Qualifications:High school diploma or its equivalent. Previous experience working in a call center environment preferred. Previous banking experience with sales ... of our name, it's our mission and our purpose.The Contact Center Customer Service Agent is responsible for delivering superior customer service by responding to… more
- Conduent (Hamilton, NJ)
- …is noticed and valued every day. **Remote Bilingual (English and Spanish) Call Center Agent ** $19/Hr-Bilingual-English/Spanish .50 cents increase upon ... research customer inquiries and provide appropriate and accurate information. + Inbound Call Center - The Agent is responsible for responding to telephone… more
- Randstad US (Malvern, PA)
- call center agent . + malvern , pennsylvania + posted august 16, 2024 **job details** summary + $23 - $23.01 per hour + temp to perm + high school + category ... operations occupations + referenceAB_4589644 job details Are you a motivated Call Center professional, interested in working for a world leader in financial… more
- American Water (Camden, NJ)
- …Certificate. _ *Work Environment*_ * Primarily remote/work from home. * 24/7/365 operation. Call Center Agents may have to work late nights, weekends or ... manner. * Handles difficult calls and avoids escalation whenever possible. * Enters call notes into customer records as appropriate. * Maintains a high level of… more
- Penn Medicine (Radnor, PA)
- …and workforce planning and staff development. Work to improve important operational Call Center measures including agent training, phone performance ... future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of Prussia… more
- Adecco US, Inc. (Blue Bell, PA)
- …center jobs at a local client. 1+ years of customer service call center experience, must have a valid Insurance Agent License in the state of ... and provide exceptional customer service as a Licensed Insurance Agent specializing in Accident and Health. . Identify opportunities.... Maintain accurate records of customer interactions in the call center database. . Use data insights… more
- Cayuse Holdings (Trenton, NJ)
- …Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Must be able to pass a background check. ... **Overview** The Senior Service Desk Agent provides customer service solutions within service level...a relative field. + Previous supervisor experience in a call center environment **Reports to** **:** IT… more
- Cayuse Holdings (Trenton, NJ)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- Cayuse Holdings (Trenton, NJ)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... more. Posted Job Title Clinical Research Coordinator B/C (Hybrid) (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary… more
- HomeSafe Alliance (King Of Prussia, PA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... much more. Posted Job Title Clinical Research Coordinator B/C (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary The… more
- Penn Medicine (Philadelphia, PA)
- …the management of the workforce. + Identify areas of concern and communicate to call center managers and supervisors for resolution. + Provide information to ... and improving the patient experience. **Responsibilities:** + Produce weekly agent schedules for all scheduling groups utilizing the Avaya/Verint...call center leadership on events and long-term… more
- The Cigna Group (Philadelphia, PA)
- …service, retention and customer loyalty. + Communicates goals and monitors individual, team and call center results to identify and act on both positive and ... opportunities. + Reinforces learning on a daily basis through call monitoring, individual agent coaching, and assessment...presentation skill + **3 or more** years of successful call center experience + Understanding of … more
- Olympus Corporation of the Americas (Center Valley, PA)
- …your resume to an Evergreen Requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. In ... the job search agent specify all the geographic locations you would consider....12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …your resume to an Evergreen Requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. In ... the job search agent specify all the geographic locations you would consider....12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Penn Medicine (Philadelphia, PA)
- …a remote customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports ... field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business...a work from home position. This position requires the agent to learn and execute several protocols for a… more
- Comcast (Philadelphia, PA)
- …for customer facing operations. Analyzes business requirements, develops contact center applications and ensures voice/data network infrastructure. Serves as subject ... new vendors or new vendor locations + Team supports the creation of all agent communication accounts + Team support business hour outage bridge support, outage teams… more
