- SHI (Trenton, NJ)
- …details are addressed, necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out customer feedback, empathize ... customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new...+ Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams… more
- Deloitte (Philadelphia, PA)
- …promptly and professionally with users and support teams, ensuring a positive customer support experience . + Mentor less experienced analysts, promoting ... tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution… more
- Siemens (Trenton, NJ)
- …developers to work together throughout the development process. Read our Customer Stories (https://www.mendix.com/ customer -stories/) to learn more about the ... value every voice, celebrate individuality, and appreciate the diversity of thought and experience . People who work here are driven, smart, and really good at what… more
- Amentum (Trenton, NJ)
- …+ Military and/or federal civilian Information Technology experience + Experience working within leading IT service provider business development ... Amentum is seeking a **Business Development Lead for Digital Transformation ** . The Business Development Lead is a key member of the sales team, responsible for… more
- Wolters Kluwer (Philadelphia, PA)
- …is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service ... first operations. **Qualifications:** + **Proven** **Global Leadership:** 10+ years of customer service operations experience including experience … more
- American Water (Camden, NJ)
- …. Serve as a key advisor to the Chief Customer Officer on customer experience , digital transformation . Lead and mentor cross-functional teams, including ... with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and… more
- Oracle (Trenton, NJ)
- …customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,...to and including healthcare CXOs and CIOs. * Prior experience with Oracle Health products and service … more
- Merck (North Wales, PA)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- Oracle (Trenton, NJ)
- …set (Db, Fusion, OCI, on-prem) and ability to enable business process transformation discussions with the Customer and with internal teams. **Responsibilities** ... technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service ...Service Portfolio (Cloud and On-prem). + Proven leadership experience with Oracle packaged applications, SaaS, OCI (IaaS, PaaS),… more
- Kyndryl (Trenton, NJ)
- …AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for driving ... contact center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive… more
- TEKsystems (Reading, PA)
- …corporate environment + Tech-savvy with fresh perspectives on customer engagement General Customer Service + Experience in retail, hospitality, or ... key role in supporting vehicle sales and delivering exceptional customer service . This is a fully in-office...by the supervisor Top Skills & Qualifications: Call Center Experience (2+ years) + Proven ability to manage high… more
- TEKsystems (Wayne, PA)
- …* Problem-solving skills and a passion to create customer satisfaction. * Previous customer service experience * Bi-lingual a plus but not required. * ... with technical teams to deliver timely solutions. This role requires exceptional customer service skills, technical understanding, and the ability to manage… more
- Deloitte (Philadelphia, PA)
- …and articulate business during sprint demo/feature demos. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations. + Minimum of 3+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Philadelphia, PA)
- …with clients throughout each phase of implementation. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Philadelphia, PA)
- …commitment to excellence in Oracle CRM implementations. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Cognizant (Trenton, NJ)
- …their subject matter expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist, partner with the customer to identify ... portfolio. . Partner with practices and delivery organization to co-define and drive transformation strategy and service offerings across all areas of Cloud,… more
- Fujifilm (Trenton, NJ)
- …Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by ... transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm's...years management experience + 5+ years field experience in in a technical service industry… more
- TEKsystems (Philadelphia, PA)
- …Windows 10, Desktop, Imaging, Office 365, Hardware support, Active directory, Customer service , Technical support, ServiceNow Additional Skills & Qualifications ... - This position involves client interaction, so excellent communication, customer service skills, and attention to detail...the main site in Philly or the KOP location. Experience Level Intermediate Level Job Type & Location This… more
- PPL Corporation (Allentown, PA)
- …and develop a high-performing team of data and AI professionals skilled in customer transformation programs and technology integration. 7. Evaluate and recommend ... to restore power or respond to other issues affecting customer service . This role may necessitate the...high-performing team of data and AI professionals skilled in customer transformation programs and technology integration. 7.… more
- TD Bank (Mount Laurel, NJ)
- …in delivering strong capital efficiency & positive impacts to the customer experience (Preferred) **Physical Requirements:** Never: 0%; Occasional: 1-33%; ... improvement opportunities, with measurable results and positive impact to Customer , Employee, capacity, service levels and/cost to...TD is deeply committed to being a leader in customer experience , that is why we believe… more