- Merck & Co. (North Wales, PA)
- …with internal stakeholders, and analytical acumen to serve as the internal-facing customer advocate with fiduciary accountability. The team manages the ... end-to-end services aimed at providing affordable patient access, insightful customer experiences, and enriching employee experiences for IAM Contract Management,… more
- Merck & Co. (North Wales, PA)
- …distribution and contracting strategies along with a dedicated focus on evolving customer experience through the vaccine contracting and ordering process. The C&DS ... future opportunities across our commercial offers, distribution channels, and customer experience throughout the contracting and ordering process. Additionally, the… more
- Merck & Co. (North Wales, PA)
- …and client interaction.User Advocacy and Drive for Results: The ability to advocate for users by conceiving solutions that facilitate the company's colleagues' work ... to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a… more
- RSP (Philadelphia, PA)
- …Sales Support Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and ... to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high … more
- Altec Industries , Inc. (Berlin Township, NJ)
- …High School Diploma, state-approved High School Equivalency, or GED Strong interpersonal, customer service , and organizational skills Physical effort to move ... you are ready to join a team of 40+ service centers and a broad network of mobile technicians,...basic computer skills with Microsoft office Ability to support customer by working overtime Advocate safety in… more
- Wilmington Savings Fund Society (Wilmington, DE)
- …requires the Contact Center Customer Service Agent to act as a customer advocate by taking ownership of the account and following through to satisfy the ... than part of our name, it's our mission and our purpose.The Contact Center Customer Service Agent is responsible for delivering superior customer service … more
- St. Luke's University Health Network (Allentown, PA)
- …we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, ... communicates to appropriate staff members and departments. + Gives extended customer service by coordinating with other departments to resolve issues beyond the… more
- Disabled Veteran Solutions (Allentown, PA)
- …superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not ... all about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero...shows you're all about helping others + You're a customer service ninja with mad problem-solving skills… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- SHI (Trenton, NJ)
- …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
- Sharecare, Inc. (Trenton, NJ)
- …problem solving skills. + Exceptional oral, written, and presentation skills. + Excellent customer service skills and ability to adapt approach to various ... periods of time. + Ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set… more
- Robert Half Legal (Media, PA)
- Description We are seeking a Claims Advocate Attorney to join our team based in Media, Pennsylvania. In this role, you will serve as a key point of collaboration ... broking department, and insurers on claims, coverages, and exposures. * Advocate for the client's interest with insurers, providing strategic consultation on… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and ...customer safety and well-being + Be a safety advocate : Look for safety concerns and address them as… more
- Cabela's (West Chester, PA)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- The Cigna Group (Philadelphia, PA)
- …individual retention productivity along with meeting activity standards. + Focus on quality customer service , retention and customer loyalty. + Communicates ... **Summary:** Responsible for leading a team of licensed insurance agents who service existing and new customers. The Direct To Consumer (DTC) Conservation Senior… more
- Guardian Life (Bethlehem, PA)
- **2025 Guardian Summer Intern, Customer Experience Marketing** Our 2025 Internship Program is a paid 10-week learning experience where you will be immersed in the ... Proficient design and PowerPoint skills + Thought leadership for customer advocacy and experience with the goal of driving...for our business partners. + You are a change advocate and will be dedicated to ensuring our customers… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Verint Systems, Inc. (Trenton, NJ)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Sunrun (Trenton, NJ)
- …escalated customer issues and complaints through the delivery of exceptional customer service and support by utilizing strong verbal and written ... diplomacy to avoid social media and other escalations. + Advocate for the customer across all functional...diploma or equivalent + Minimum of 5 years of customer service experience, preferably in technical support.… more
