- GSK (Philadelphia, PA)
- …to scientific excellence and ethical practices guides everything we do.The Senior Product Manager will find new and exciting ways to drive the business forward ... team members that ship valuable work, focused on data-driven decision making and customer centricity.Coach your team in how to determine and understand your … more
- Trellix (Trenton, NJ)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Penske (Reading, PA)
- … Success Managers have all the same functions and responsibilities of a Customer Success Manager . However, they focus their efforts on our largest/top ... **Job Summary** Customer Success Managers are responsible for managing the customer 's experience with Penske Digital products and services. They help to… more
- Forrester (Philadelphia, PA)
- …you are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- Proofpoint (Philadelphia, PA)
- …we're a leader in next-generation cybersecurity. **The Role** We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following ... are embarking on together as we look to scale up the Tessian Customer Success Motion today from <1000 customers to nearly 10,000 existing Proofpoint Commercial… more
- Utilities Service, LLC (Willow Grove, PA)
- ** Customer Success Manager ** Asplundh Tree Experts (Asplundh) is seeking a Customer Success Manager to join the Asplundh Digital Innovation Team, ... experience + Experience in Change Management, Software Training and Deployment, Customer Success , or a client-facing role + Experience in spatial based products… more
- Trustmark (Trenton, NJ)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Verint Systems, Inc. (Trenton, NJ)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and optimize our ... customer experiences through strategic use of tools and integrations. The Manager , Customer Success Operations will have a strong background in data… more
- Cornerstone onDemand (Philadelphia, PA)
- …address client satisfaction issues in a SWAT approach. This position will report to the Customer Excellence team within Customer Success . **In this role you ... The Customer Excellence Manager is responsible for...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- GCG (Collegeville, PA)
- …understand primary business objectives, and recommend value deliverables + Communicate with Customer Success Manager and Territory Sales Managers as ... driven, goal-oriented Account Managers to join our Customer Success team!** As an Account Manager , you'll drive revenue growth and customer retention by… more
- Corcentric (Cherry Hill, NJ)
- …reports on customer activity to identify purchasing trends and work with the Customer Success Manager on supplier retention efforts. + Maintain supplier ... to join the Purchase Order (PO) Solutions team within the Customer Success organization. The Specialist is responsible for online enrollment, onboarding, and… more
- Quadient (Trenton, NJ)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... way. The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Wolters Kluwer (Philadelphia, PA)
- …current software. + Contributing to effective product launch by supporting Product Manager , Marketing, Customer Success with documentation (including user ... possesses knowledge and experience working on Counter-compliant reporting; institutional customer identity and access management, including authentication models such… more
- Bentley Systems (Exton, PA)
- Success Communications Manager **Location:** Hybrid, Home-based, or Office-based in the US (ET or CT preferred) **Position Summary:** At Bentley, we are driven ... across teams and functions with the Senior Director and Manager of Success Communications to develop comprehensive...**Possess a knack for strategic planning and execution of customer campaigns:** The Communications Manager should have… more
- SAP (Newtown Square, PA)
- …and Success Marketing team has a clear objective to help drive customer success in the cloud through data-driven marketing initiatives. We're focused on ... identify opportunities for content syndication. + Collaborate across Marketing, Portfolio Management, Customer Success , Customer Service and Delivery, Sales,… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Parkside Store - Philadelphia, PA Salary Range $17.75 - $21.75 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...with others to achieve business outcomes-concerns with the team success as well as individual performance. + Communicate Effectively… more
- Lumen (Trenton, NJ)
- …through innovation and transformation. We seek a passionate and experienced Senior Customer Experience Manager to lead our efforts in creating groundbreaking ... customer satisfaction and loyalty As the Senior Customer Experience Manager focused on innovation, you...implement emerging trends and technologies that can enhance the customer experience and measure their success . +… more
- J&J Family of Companies (West Chester, PA)
- Senior Manager , Customer Solutions - 2406202051W **Description** Johnson & Johnson is currently seeking a Senior Manager , Customer Solutions to join our ... for humanity. Learn more at https://www.jnj.com/. As the Senior Manager , Customer Solutions at Johnson & Johnson,...world's most pressing healthcare challenges. We know that the success of our business - and our ability to… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- JPMorgan Chase (Wilmington, DE)
- …etc.) based Authentication to access their Chase Products and Services. As a Product Manager on the ** Customer Identity & Authentication Product** Team, you are ... on the growing use of Biometrics across the Chase customer base. How, when, if customers would be willing...+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk… more
