• Help Desk Ticket

    ASM Global (West Conshohocken, PA)
    POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... to perform the essential functions. Education and Experience Profile + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
    ASM Global (10/10/24)
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  • Service Desk Analyst -Co-Op

    IKO (Wilmington, DE)
    …all accepted channels (phone, email, ticket system/web portal, walk up). The Service Desk Analyst aims to resolve all tickets within the team's scope of ... values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the...support items received through all channels - phone, email, ticket system/web portal, walk up - for on premise… more
    IKO (10/30/24)
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  • Help Desk Analyst II

    Robert Half Technology (Philadelphia, PA)
    Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in the Customer Services industry, based in Philadelphia, ... operations of LAN/WAN. * Handle and resolve customer inquiries via our internal ticket system, phone, and email. * Regularly monitor VPN and File permissions and… more
    Robert Half Technology (10/22/24)
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  • Customer Service Operations Analyst

    Public Consulting Group (Trenton, NJ)
    …learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large number of K-12 clients. ... **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a fast-paced… more
    Public Consulting Group (10/08/24)
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  • IT Workstation Support - Summer 2025 Intern

    NJM Insurance (Trenton, NJ)
    …applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. + Support Server ... for my future endeavors." Maggie: "People are here to help , and we are here to learn." Joe: "I...complete status is always available by reading the assigned Ticket . Status indicators, all dates and other fields (eg… more
    NJM Insurance (10/19/24)
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