- Mathematica (Trenton, NJ)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager! The Client Experience Senior Analyst/ Sr. ... Prepare and present regular reports and updates on client experience metrics, initiatives, and progress to senior ...duties may be assigned as needed Position Requirements: * Experience in CX management, customer … more
- Wolters Kluwer (Philadelphia, PA)
- …while also working for our business. **About the Role** The Senior CX /UX Researcher is responsible for enhancing our customer -facing products and solutions ... ** Senior CX /UX Researcher - Hybrid PA/MN/IL/WI/FL...R0043585** **Job Description** **About the Team** Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its… more
- Iron Mountain (Trenton, NJ)
- …with a provider of business SaaS solutions. * Subject matter expertise in Customer Experience , preferably with professional CX certification. * Understanding ... let's start the conversation. **Position Overview** Are you a Customer Experience leader skilled in VoC research...and operational data to generate insights into journey dynamics, customer behavior, and drivers of CX improvement.… more
- Bristol Myers Squibb (Cherry Hill, NJ)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- SAP (Newtown Square, PA)
- …of benefit options for you to choose from. **Business Technology Platform Senior Customer Success Partner** (Northeast **)** SAP Office- Northeast Region(USA) ... us improve as a team and contribute to great customer experiences. ** Experience / Role Requirements:** You...the SAP Cloud Portfolio, including Cloud ERP, HCM, ISBN, CX . + Have working knowledge of similar types of… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... . **Overview of Job Function:** As part of our Customer Support Organization, the Senior Product Support...responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that… more
- PNC (Philadelphia, PA)
- …needed to be successful in this position. **Preferred Skills** Accountability, Banking, Consulting, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- PNC (Horsham, PA)
- …**Preferred Skills** Business Decisions, Client Relations, Competitive Advantages, Consulting, Customer Experience ( CX ), Relationship Management, ... serve. We are all united in delivering the best experience for our customers. We work together each day...to the company's success. As a Client Solution Specialist Senior within PNC's Vendor Finance organization, you will be… more
- SAP (Newtown Square, PA)
- …Relevant consulting or project implementation experience in software solutions. SAP Customer Experience ( CX ) knowledge of e-commerce, sales, customer ... for you to choose from. **The SAP Academy for Customer Success is a talent development program specifically for...local market with on-the-job training and mentoring by a senior S-CSM professional in the field. You will have… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** Verint is looking for a Senior Manager of Marketing Operations to join the Global...Experience in working with, presenting, and communicating to senior business leaders + Strong verbal and written communication… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... benefits of the Verint Open CCaaS platform with the customer 's senior leadership, including C-suites. **Principal Duties...trends. **Minimum Requirements:** + Bachelor's Degree or equivalent work experience . + Five (5) to Seven (7) years' of… more
- UKG (Ultimate Kronos Group) (Trenton, NJ)
- …innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits ... \#WeAreUKG **Description & Qualifications** Description UKG is seeking an experienced senior leader to oversee the strategic partner delivery of services to… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Manager, Engineering leads one or more product engineering teams within… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... The over-arching goal of the Director is to drive profitable growth, maintain customer relationships and to ensure high quality implementations - with achievement of… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... with the ability to penetrate and establish relationships with customer 's senior level executives. + Must possess...engagements / tools, especially with Public Sector clients. + Experience with Voice of the Customer solutions.… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... for Verint's solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts and influencers. **Principal… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities to digitize services (internal and client-facing). + Collaborates with senior business and IT stakeholders to secure strong engagement for the… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... that solution for customers. Leveraging expertise in cloud-based technologies, telephony, customer experience strategies, and software engineering, you will… more