- Guardian Life (Bethlehem, PA)
- …Leverage the IM shared service team to create and implement production delivery and communication plans to ensure operational readiness. Partner with shared ... As Operations Implementation Lead, Complex Policy & Product Services, you...system and process implementations. Mentor team members toward the shared vision of team structure and function. + Assist… more
- Ricoh Americas Corporation (Exton, PA)
- …and direction for the top 10-20 strategic, high-value Digital Services and Delivery clients to promote service adoption and retention, address customer escalations, ... organization to create and deliver a seamless client experience, ensuring the delivery of a unified strategy for client success and business relationship management… more
- Humana (Trenton, NJ)
- …of the technology strategy and to facilitate the adoption and delivery of the Humana Enterprise Architecture principles, standards, policies and methodologies. ... standards. You will be an integral part of the delivery of critical business outcomes, as well as the...platforms in collaboration with Segment teams and other Enterprise Shared Services Teams. + Maintain standards & policies including… more
- Ricoh Americas Corporation (Exton, PA)
- …team meetings and employee interviews. + Partners with the leader of Service Delivery to push more advanced services implementation and support activities to ... with a focus on customer satisfaction, contract execution, and profitable delivery of services. Responsible for coaching, motivating, training, and advising the… more
- CVS Health (Lumberton, NJ)
- …to lead and drive projects and culture to improve safety, quality, delivery , and productivity of the operations. The Operational Excellence Leader will identify, ... and lean tools to deliver higher levels of performance in safety, quality, delivery , and cost This position reports to the Regional Senior Manager and may… more
- Organon & Co. (Plymouth Meeting, PA)
- …Company's strategic and operational priorities, and in partnership with the Global Delivery Organization (GDO) to ensure they are positioned for execution success. ... key stakeholders (including HR Business Partners in local markets, Global Delivery Operations (GDO)), core process mapping, establishing performance standards (KPIs)… more
- University of Pennsylvania (Philadelphia, PA)
- …healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive ... account management for tuition and fees. These responsibilities involve the creation, delivery , and assessment of innovative programs and services to enhance the… more
- RELX INC (Philadelphia, PA)
- …Role The Juris Professional Services Consultant is responsible for providing implementation and consulting services to Juris customers. The consultant works ... anywhere within the United States. Responsibilities + Ensuring successful software implementation experiences for clients across all of our products by learning… more
- Ricoh Americas Corporation (Blue Bell, PA)
- …of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational ... and ensuring field compliance with operational best practices. . Support the Field Implementation Managers with the implementation of new customer accounts and… more
- TD Bank (Cherry Hill, NJ)
- …or metrics for own area and ensures benchmark/best practice information is shared with appropriate parties + Works to maximize shareholder value by developing ... to provide alternative points of view + Leads the development/ implementation of new financial models, operating service standards, methodologies, frameworks… more
- Philadelphia Museum of Art (Philadelphia, PA)
- …and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be ... staff for all buildings. This individual has responsibility for development, implementation , and oversight of approved security strategies and programs. In… more
- Ricoh Americas Corporation (Philadelphia, PA)
- …company. + Improves quality of operations while consistently applying effective implementation and management of RICOH Service Excellence tools. + Ensuring ... FM or NOM. + Identify gaps/scope creep in service delivery and adjust process documentation to work within the...power of information-how it is collected, stored, managed, and shared -to unlock the potential in every organization. We deliver… more
- CVS Health (Trenton, NJ)
- …pricing outputs for new and renewing PBM clients. Role scope is across all delivery systems and adjudication platforms in areas of but not limited to client pricing ... (including functionality on all adjudication platforms), business rules and implementation processes, network structures and testing support across all of… more
- Elevance Health (Wilmington, DE)
- …benefits, also providing medical management, human resource consulting and retirement benefits administration services. The **Account Service Manager** is ... of contractual requirements and obligations. + Manages the new and renewal implementation process for accounts. + Interfaces with operations to ensure smooth … more