- The Cigna Group (Philadelphia, PA)
- …are critical to enabling differentiated, data -informed customer experiences. As a ** Voice of the Customer ( VoC ) Data Scientist** (Market Insight ... flexible, and embrace change. **Primary Responsibilities** + Deliver actionable, customer -centric insights that simultaneously improve Customer Experience (CX)… more
- TE Connectivity (Berwyn, PA)
- …closely with the customer and TE sales/SA/FAE/PM in getting the right and clear VOC ( voice of customer ) and converting to a TE design conceptualization ... mechanical and thermal simulations. + Make the engineering evaluation/proposal to the customer . + Create the detailed design including 2D/3D drawings and perform… more
- Saint-Gobain (Malvern, PA)
- …segmentation in support of both the strategic and tactical needs of the team. + Collect Voice of Customer data to identify pain points and expressed & ... unexpressed needs of targeted customers. + Develop profiles of customer personas based on VOC efforts to...to pragmatically extract value from complex information and large data sets. + Customer -centric mindset + Never-ending… more