- Cleo (Montpelier, VT)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Sunrun (Montpelier, VT)
- …belonging. **Sunrun is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner team. This role is responsible for ... and end consumers into operational frameworks.** **The Sr. Affiliate Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics… more
- SitusAMC (Montpelier, VT)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team that is ... for the full software development life cycle, from conception to deployment. The Manager of Software Development is a hands on technologist and people leader. You… more
- CBRE (Montpelier, VT)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Montpelier, VT)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- GovCIO (Montpelier, VT)
- **Overview** GovCIO is looking for a Sr. Project Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably the ... team members and line managers. Reports to the Product Line Sr. Program Manager . + Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban,… more
- Zurich NA (Montpelier, VT)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- Washington County Mental Health Services (Barre, VT)
- Job Title: Doula- Case Manager Per Diem DIVISION: Children, Youth and Family Services PROGRAM: The Doula Project, per diem POSITION: Case Manager Summary of ... Be or become Adult and infant CPR certified. + Willing to learn crisis de- escalation and passive restraint techniques. + Problem solves and manage crisis. + Maintain… more
- Zoom (Montpelier, VT)
- Carrier Account Manager What you can expect Build carrier relationships, support service integration, manage telecom rates and onboarding, oversee procurement ... cost analytics for financial closing. + Documenting carrier processes, manage escalation procedures, and work with Carrier Operations Engineers to support… more
- Merck (Montpelier, VT)
- …and Head of Clinical Quality Operations (HCQO), the Clinical Quality Operations Manager (CQOM)} is responsible for the execution of operational quality activities ... Quality Plans and Regulatory Health Authority inspections status and results, including escalation of overdue CAPA commitments. + Assesses and provides input to… more
- Verint Systems, Inc. (Montpelier, VT)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- Merck (Montpelier, VT)
- …operations, if required). **Quality / Compliance / Privacy Issue Escalation :** + Communicates/escalates quality/compliance issues (incl. any potential trends) to ... local country operations management and RCQM. + Escalates significant quality/compliance issues and supports investigations (fact finding, root-cause-analysis) as well as the reporting of 'Serious Breaches', if applicable. + Serves as local POC or supports… more
- CenterWell (Montpelier, VT)
- …formulary compliance. Provides monthly and quarterly reporting. + Serve as Tier 2 Escalation in Wound Escalation Process utilizing wound and ostomy digital ... largest providers of home health services, and fourth largest pharmacy benefit manager , CenterWell is focused on whole-person health by addressing the physical,… more
- Ryder System (Montpelier, VT)
- …requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product ... Excellence (TCOE) + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead with enhancements to current methodology + Subject matter… more
- HomeSafe Alliance (Montpelier, VT)
- …- Military Move **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM ... safety standards. This position works closely with the Dispatch Manager , who handles higher-level concerns and long-term strategic planning.… more
- Fujifilm (Montpelier, VT)
- …the assistance of technical support, as directed by the Area Service Manager . **Duties and responsibilities** + Performs preventative maintenance as directed. + ... proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and...Performs other duties as assigned by the Area Service Manager . + Comply with all applicable US Food and… more
- Cushman & Wakefield (Montpelier, VT)
- …the US and Canada + Ensures the client's workplace model is followed correctly + Escalation point for the team for FF&E questions and exception requests + Works with ... FF&E Asset Manager and Coordinators to obtain furniture plans and furniture...with the workplace model + Assists the FF&E Asset Manager & Coordinators in procurement tasks **Requirements** + High… more
- TTEC (Montpelier, VT)
- …to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the ... first line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, as you will encourage and motivate you… more
- Pearson (Montpelier, VT)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:**… more
- J&J Family of Companies (Montpelier, VT)
- …opportunity will reside in TS-ERP organization, and will collaborate with the Sr Manager , Service Management ERP Services. In this role, the Operations & Engineering ... reported by event monitoring tools. Responsible Incident and Outage Lifecycle + Escalation (hierarchical) point for vendors on incidents. Contact for DCC on major… more