- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CVS Health (Oklahoma City, OK)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Oklahoma City, OK)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Oklahoma City, OK)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Oklahoma City, OK)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Owens & Minor (Oklahoma City, OK)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested. + Performs timely ... coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a Personally Owned Vehicle (POV) in accordance with… more
- The Hertz Corporation (Oklahoma City, OK)
- …training content to standardize recovery execution across BPO sites. + Partner with Quality Assurance , Learning & Development, and CX Analytics teams to refine ... _We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service … more
- Koniag Government Services (Oklahoma City, OK)
- …12/15/25. The Supply Technicians work under the direct supervision of the Quality Assurance Coordinator. Employees will provide technical inventory management ... support to the NSSC Distribution Center and assist the Quality Assurance Coordinator. The assignments involve assisting...resolving Service Issue Discrepancies (SIDS) and other customer service issues. + Become actively involved… more
- Prime Therapeutics (Oklahoma City, OK)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Oracle (Oklahoma City, OK)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Amazon (Oklahoma City, OK)
- …customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps ... Th, F, S, 10 hour shifts 6:00pm-4:30am Key job responsibilities * Verify medication quality assurance for all packet and bulk dispenses. * Collaborate with other… more
- Intermountain Health (Oklahoma City, OK)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Oklahoma City, OK)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Oklahoma City, OK)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Oklahoma City, OK)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- V2X (Oklahoma City, OK)
- …engineer works closely with the Program Management Office (PMO), Supply Chain, Quality Assurance , Maintenance Control (for coordination only), and OEM/government ... development of engineering change proposals (ECPs) and process improvements. + Collaborate with Quality Assurance to address part quality concerns and… more
- CACI International (Oklahoma City, OK)
- …a robust control environment. You will manage a team of 5 Information Assurance and Compliance Analysts and one Team Lead, driving compliance initiatives while ... _Compliance Management:_ + Coordinate, facilitate, and supervise compliance and assurance processes, including ISO 27001 internal and external assessments, internal… more
- SitusAMC (Oklahoma City, OK)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more
- Lumen (Oklahoma City, OK)
- …coordination across multiple business units. This position will specifically focus on quality assurance testing with a concentration on operating systems and ... product improvements + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions + Draft clear concise… more