- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... to perform the essential functions. Education and Experience Profile + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- US Tech Solutions (Philadelphia, PA)
- …on-site. + Minimum 2 years of experience working in single point of contact help desk . + Experience using GroupLink's Everything Helpdesk application. + Strong ... (technical and non-technical). + Strong understanding of the ACD **system** and trouble ticket process. **About US Tech Solutions:** US Tech Solutions is a global… more
- NJM Insurance (Trenton, NJ)
- …applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. + Support Server ... for my future endeavors." Maggie: "People are here to help , and we are here to learn." Joe: "I...complete status is always available by reading the assigned Ticket . Status indicators, all dates and other fields (eg… more