- Datavant (Salt Lake City, UT)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Capital One (Salt Lake City, UT)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Salt Lake City, UT)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Cengage Group (Salt Lake City, UT)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Salt Lake City, UT)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Lumen (Salt Lake City, UT)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Salt Lake City, UT)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- University of Utah (Salt Lake City, UT)
- …testing. Maintain automated system protocols by writing and updating procedures. May create end - user documentation (eg, user guides, process flow charts, ... system protocols by writing and updating procedures. May create end - user documentation (eg, user guides,...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- University of Utah (Salt Lake City, UT)
- …queue management of access requests, including prioritization, escalation, and processing. Resolve user requests and incidents, and support end - user ... on a national-level data repository. Reporting to the IT Director , this role is responsible for designing, implementing, and...+ **Flex spending accounts** + **Free transit**on most UTA services + Employee discounts on a variety of products… more
- University of Utah (Salt Lake City, UT)
- …of software requirements in coordination with faculty or team leads. + Develop user interfaces, APIs with web front- end technologies like HTML5, SCSS , ... The SCI's CIPs perform a wide range of advanced services , positively impacting research outcomes and researcher productivity and...software developers for best software practices. + Support the end - user community by responding to user… more
- University of Utah (Salt Lake City, UT)
- …University Connected Learning's mission by designing and maintaining accessible, user -centered web experiences across UOnline and related platforms. This role ... reflects best practices in usability, SEO , and accessibility-both front- end and back- end . **Learn more about the...solutions. + Collaborate with stakeholders to define site goals, user flows, and content needs. + Conduct audits of… more
- Wheeler Machinery (Salt Lake City, UT)
- …Description The Enterprise Solutions and Experience Manager, reporting to the Director of Information Technology and Enterprise Solutions, work collaboratively in ... systems, including Microsoft Dynamics 365 (Finance & Operations, Customer Service , Sales, and Customer Insights), Warehouse Management (WHM), Customer Relationship… more
- Verint Systems, Inc. (Salt Lake City, UT)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Salt Lake City, UT)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- University of Utah (Salt Lake City, UT)
- …postdocs, students, and junior software developers for best software practices. + Support the end - user community by responding to user questions posted on ... research efforts. The SCI's CIPs perform a wide range of advanced services , positively impacting research outcomes and researcher productivity and fostering the… more
- University of Utah (Salt Lake City, UT)
- …+ Mentor other team members on research, technology, and project expertise. + Support the end - user community by responding to user questions posted on the ... Help with the project website and discussion boards for user support, developer support, and announcements. + Contribute to...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- University of Utah (Salt Lake City, UT)
- …maintain alignment across diverse stakeholder groups. + Conduct requirements gathering, end - user needs assessments, and develop technical specifications to ... without hesitation, and operate autonomously while keeping the Executive Director appropriately informed. The role requires exceptional political acumen, strong… more
- Concentrix (Salt Lake City, UT)
- …a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, ... is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This… more
- University of Utah (Salt Lake City, UT)
- …This on-site position requires a professional who is adept at providing exceptional end - user customer service ensuring timely and effective resolution of ... :**University Information Technology ( UIT )**, the central IT service provider for the University of Utah, reports to...is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information… more
- MTC (Centerville, UT)
- …HR, and Benefits. + Experience in documenting: + Set-ups & configurations + End - user training materials for using the Cloud modules including self- service ... true Leader in Social Impact. **Position Summary:** Reports to the to the IT Director , Oracle Fusion Cloud. Utilize your technical skills in Oracle to gather and… more