- Merck & Co. (New York, NY)
- …toward quality goals. Sales and Account Management: Responsible for the overall customer experience of all stakeholders within target office; builds ... with our Company's appropriate cross-functional stakeholders to develop and execute customer strategies & tactics.Ability to lead without authority across… more
- Merck & Co. (Rahway, NJ)
- …are developed in accordance with applicable regulatory, quality, company, and customer requirements.-This position will lead cross-functional development teams ... to set tactical and strategic direction on programs they lead to ensure high quality products and robust manufacturing...engineering plus a minimum of 10 years of combined experience in medical device and combination product development. Advanced… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …HCM Platforms and processes. This position will act as the functional lead with technical and operational expertise across multiple HRMS applications, possessing ... various HRIS technologies, ensuring a focus on an outstanding end-user experience .Responsibilities- HR Systems ManagementAct as the principal functional expert and… more
- Merck & Co. (Rahway, NJ)
- …change agent for our order-to-cash process. This role offers the opportunity to lead and execute key projects and change initiatives within Order Management, ... Customer Master and digitization in order-to-cash area. Responsibilities Directly...our platforms and processes. Handle small projects as a lead analyst, project manager, or as the subject matter… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …ensure that the right tools and processes are available to deliver the best customer experience .- Manage, report, and communicate on the global performance of ... for GxP and Non-GxP systems and services. In this position, the GSM will lead major incident calls, conduct problem management meetings, and drive process and policy… more
- Merck & Co. (Rahway, NJ)
- …approach. As one united team, we are dedicated to improving the customer experience , driving patient access, and discovering new business opportunities ... engagement to understand how best to approach the customer experience and ultimately, have a more...diverse teams, empowered to explore new ideas, will ultimately lead to breakthrough innovations. We are committed to creating… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …services / Infrastructure delivery and services, considering and measuring customer satisfactionDeliverables: Responsibility for BRM relevant Global DX deliverables ... DX (Strategy, Project and Portfolio Management) and Business functions (DX strategy lead / DX advocate) Qualifications: Successful candidates will be able to meet the… more
- Merck & Co. (Rahway, NJ)
- …country Required skills and experience : Minimum 5 years or work experience in relevant field. Lead and execute organizational change management activities, ... leadership skills. We aim to provide a modern, easy and consistent development experience with breadth and depth of capabilities, skills and proficiencies. -To focus… more
- Merck & Co. (Rahway, NJ)
- …ensuring that these are well defined with measurable outcomes.- Product Line Lead , Workplace Services' primary responsibilities include, but not limited to :Vision ... teams, ensuring strategic alignment across the product line.Discovery and Prioritization: Lead product line-level discovery activities, prioritize problems and opportunities,… more
- Merck & Co. (Rahway, NJ)
- …developing and communicating data-driven and actionable insights that drive greater customer and market understanding to inform launch brand strategies, help meet ... be an independent contributor as well as be a lead partner in helping to scope, design, and deliver...with high quality standards, timeliness, compliance, and excellent user experience (routinely keep client base updated on progress)Establish and… more
- Merck & Co. (Rahway, NJ)
- …a Governance Model, and ensure continuous improvement - this role will play a lead role in developing a global agency management team (AMT)Defines and maintains an ... activation approach to improve delivery of right content to the right customer at the right time, utilizing audience segmentation and advanced targeting… more
- Sanofi Group (Bridgewater, NJ)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- RWJBarnabas Health (West Orange, NJ)
- Application Lead , Digital Customer Experience , Full time, Hybrid, New JerseyReq #:0000179883 Category:No Category Assigned Status:Full-Time Shift:Day ... Short Hills Road, West Orange, NJ 07052 Job Overview: The Digital Customer Experience Application Lead is primarily responsible for providing day-to-day… more
- Sanofi Group (Bridgewater, NJ)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... any risks or opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer goals, leveraging qualitative… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to… more
- OneMain Financial (New York, NY)
- …+ Own the strategic product vision of Financial Wellness within OneMain's multi-product digital customer experience . + Lead the development and execution of ... think about and use financial products. We use a customer -first approach to develop incredible features and experiences that...of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions… more
- ABM Industries (Edison, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Mediavine (New York, NY)
- …engineering and operations teams to integrate successful marketing strategies and enhance customer experience + Lead a high-performing marketing team, ... differentiation, and company growth. In this role, you will lead a team of marketing professionals to contribute to...degree preferred + 15+ years of relevant and progressive experience in Marketing, Sales, Partnerships or other related GTM… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …steps that drive improvements in both their experience and the end customer experience . * Identify, lead , and drive continuous process improvement/design ... that exceed the needs of our partners and improve customer experience . The CCO aims to empower...Improvement and Change Leader in Commercial Excellence who will lead and manage a portfolio of programs, projects, and… more
- Sanofi Group (Bridgewater, NJ)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi,...within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the… more
