- City of New York (New York, NY)
- …Help Desk Supervisor with a strong background in IT Service Management ( ITSM ), enterprise/asset management, and proficiency in utilizing ServiceNow. In this role, ... escalation point for the help desk team. 6. Continuously assess and improve ITSM processes, with specific attention to incident and asset management, to align with… more
- Wolters Kluwer (New York, NY)
- …for products and applications. We have an amazing opportunity for a ** Associate Director of Global Information Security Identity & Access Management** available ... within our Global Business Services division! The Associate Director of Global Information Security Identity & Access Management will be responsible for managing a… more
- Wolters Kluwer (New York, NY)
- …time to market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global ... to manage the applications operations processes and environments. The Associate Director, IT Operations (GBS Infrastructure Portfolio Management) is accountable… more
- Bristol Myers Squibb (Madison, NJ)
- …to shape their goals and objectives. + Strong understanding of ITIL, ITSM processes and ServiceNow platform capabilities + ServiceNow certifications (eg Certified ... System Administrator, Certified Implementation Specialist) are a plus. + Recommends course of action to achieve results. Responsible for the direct management of a team including results/outcomes, goal setting, performance management, coaching. + Has… more
- Securitas Security Services USA, Inc. (Parsippany, NJ)
- …or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional ... as well remote support for users across North America via Service Now as an ITSM ticketing solution. + Provide regular support to Executives and VIP's at EOC office… more
- PSEG (Newark, NJ)
- …well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean ... areas of IT for engineering and infrastructure support *Comply with ITSM /ITIL process such as Incident Management, Change Management, Problem Management, Request… more