- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- ADP (Parsippany, NJ)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- The Walt Disney Company (New York, NY)
- …Engineer** with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied ... techniques that shape industry norms,and solve complex and distinctive technical problems. The Commerce, Growth & Identity (CGI) team...analytics - all with the goal of enhancing the customer support experience. **As a Lead ML… more
- CanACRE (New York, NY)
- …expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative ... members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of...provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. Duties… more
- Travel + Leisure Co. (New York, NY)
- …experiences for millions of travelers worldwide. **Job Summary** The Community Marketing Agent works with popular local attractions such as malls or theme parks ... work in a team environment within a shared space. ** Technical Skills** + Proficient in MS Excel, MS Word,...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- Research Foundation CUNY (New York, NY)
- …environment with a diverse team of professionals. DUTIES AND RESPONSIBILITIES + Provide technical support to our Registry members through e-mail, chat, and ... Job Title: Registry Support Specialist PVN ID: VA-2411-006568 Category: Managerial and...interpersonal skills, both written and oral. + Must possess customer service skills necessary to effectively and professionally assist… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- The Walt Disney Company (New York, NY)
- …analytical and data-driven approach, defining key performance indicators (KPIs) for customer support tooling, monitoring performance, and iterating based on ... of our commerce tooling. + Champion operational efficiency within the customer support tooling ecosystem, seeking out opportunities for simplification… more
- Wolters Kluwer (New York, NY)
- …to operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments **Drive Engineering ... portfolio. This role is designed for a proven engineering leader who combines technical depth, product intuition, and business acumen to drive innovation across a… more
- Deloitte (Morristown, NJ)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Travelers Insurance Company (Morristown, NJ)
- …has the ability to handle the most complex assignments based on technical complexity, customer service expectations, high challenge, high visibility, etc. ... Under general direction, responsible for the ownership of the Property Technical Discipline in Assigned Territory, which includes: Conducting quality Risk… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... and enabling technologies such as Model Context Protocol (MCP) and Agent -to- Agent interactions. **Primary responsibilities:** + Partner deeply with engineering… more
- Amazon (New York, NY)
- …that delight customers and solve hard business problems. You will use data, customer anecdotes, and your own technical /business judgement to expedite decision ... Description Zappos is looking for a Principal Technical Program Manager (TPM) to revolutionize how F2...Subsidiary (Zappos & Shopbop) Tech teams rapidly produce innovative customer experiences by incorporating AI tools & agentic capabilities.… more
- Amazon (New York, NY)
- …build, and scaling of core services such as tool orchestration, agent execution engine, evaluation pipelines, model serving/tuning infrastructure, and monitoring ... will work closely with applied scientists and engineers to translate prototype agent capabilities into robust, scalable production systems. You will need to rapidly… more
- Guardian Life (New York, NY)
- …deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian created the Data Science Lab (DSL) to reimagine ... other Data Science, Data Engineering, Business groups. Successful candidates have strong technical foundation, excel in coding, detail oriented, and have passion for… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- Publicis Groupe (New York, NY)
- …global clients. This role offers a clear growth path into AI Orchestration or Agent Studio leadership as the platform evolves. **Your Impact** This role blends deep ... technical expertise in data engineering with AI awareness and...including: + Campaign performance data aggregation and transformation + Customer journey data processing and enrichment + Marketing attribution… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- JPMorgan Chase (New York, NY)
- …where you will guide sales advisory, optimize complex problem-solving, and shape customer -centric strategies. Leverage your expertise to make a lasting impact in a ... value to customers. You will build a team of Agent Specialists to advise firmwide teams in designing and...crafting complex solutions and assessing risk to enhance the customer experience + Leverages extensive knowledge of a cluster… more
- The Hartford (Morristown, NJ)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... train less experienced staff members and serves as the technical go-to person for the team and other functional...a point of contact for brokers and provide optimal customer service experience on behalf of the company +… more
