- Humana (Raleigh, NC)
- **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with ... available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse scope and complexity… more
- MetLife (Cary, NC)
- …& Support: * Design, implement, and maintain Genesys Cloud CX solutions including call routing, call recording, Architect , Integrations, Analytics, IVR/IVA ... Cloud Monitoring, Nexthink, etc. * Configure and optimize Genesys Architect workflows, queues, and routing strategies....stakeholders to gather requirements and translate them into technical solutions . * Work with vendors and Genesys … more