- AUROBINDO (Durham, NC)
- …to pharmacists and patients. Aurobindo Pharma USA, Inc. adds value through superior customer service in the distribution of a broad line of generic pharmaceuticals, ... 5 to 10 direct reports (both technical and non-technical with experience ranging from 0 to 6 years)Qualifications - Skills & RequirementsMinimum… more
- Merck & Co. (Durham, NC)
- …guided by policies, procedures and business plan; receives guidance from manager . Provides technical guidance to employees, colleagues or contractors Anticipates and ... interprets client and/or customer needs to identify solutions Works as a liaison...project priorities - schedule & cost, installation). Extensive industrial experience involving utility system generation, distribution and controls are… more
- Merck & Co. (Durham, NC)
- …by policies, procedures and business plan; receives guidance from manager .Provides technical guidance to employees, colleagues or contractorsAnticipates and ... interprets client and/or customer needs to identify solutionsWorks as a liaison between Plant Engineering and other Site Business Partner'sTeam member for small… more
- LOFT (Raleigh, NC)
- …You are empowered to drive a profitable business by focusing on customer experience , operational performance, visual standards, and strong community engagement. ... from your career, life, and wardrobe. As a Store Manager , you will lead the customer and...You'll bring to the role 2+ years retail Store Manager or service industry experience (preferred) Brings… more
- LOFT (Raleigh, NC)
- …a direct impact on both the customer experience and the associate experience . You'll collaborate with the Store Manager to become an expert on store ... functions, so you are ready to step in as manager when needed. The impact you can have In...Be a representative of the brand and model personalized customer experience behaviors. Assist store leaders with… more
- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed ... If so, you would thrive in our newly established Customer Experience organization. There, you can play...team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- Nutanix (Durham, NC)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Michaels (Durham, NC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DURHAM - North, NC Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Organon & Co. (Raleigh, NC)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Raleigh, NC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Raleigh, NC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Raleigh, NC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Raleigh, NC)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- ThermoFisher Scientific (Durham, NC)
- …partners and cross-functional teams, you'll implement strategic initiatives to enhance customer experience and achieve business targets. **Education:** * ... Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Senior Manager , Customer Support and Field Services** **R-01337124**… more
- UKG (Raleigh, NC)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Raleigh, NC)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Raleigh, NC)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Raleigh, NC)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …paths, QA frameworks, IVR dialogues, and workload management. + Skilled in customer experience (CX) design, journey mapping, and voice-of-donor analytics. + ... customer -centric mindset with a solid background in customer research and experience design. Oversee the design, implementation, and management of processes… more
