- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed ... If so, you would thrive in our newly established Customer Experience organization. There, you can play...team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- Nutanix (Durham, NC)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Michaels (Durham, NC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DURHAM - North, NC Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Organon & Co. (Raleigh, NC)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Raleigh, NC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Raleigh, NC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Raleigh, NC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Raleigh, NC)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- ThermoFisher Scientific (Durham, NC)
- …partners and cross-functional teams, you'll implement strategic initiatives to enhance customer experience and achieve business targets. **Education:** * ... Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Senior Manager , Customer Support and Field Services** **R-01337124**… more
- UKG (Raleigh, NC)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Raleigh, NC)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Raleigh, NC)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Raleigh, NC)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …paths, QA frameworks, IVR dialogues, and workload management. + Skilled in customer experience (CX) design, journey mapping, and voice-of-donor analytics. + ... customer -centric mindset with a solid background in customer research and experience design. Oversee the design, implementation, and management of processes… more
- Public Storage (Morrisville, NC)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Walgreens (Durham, NC)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Chapel Hill, NC)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Humana (Raleigh, NC)
- …**Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and ... first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of...roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product… more
- IBM (Research Triangle Park, NC)
- …contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide… more