• Inbound Customer Retention

    TruGreen (Lititz, PA)
    inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause related ... offers in order to retain the customer 's business. Use high value saving techniques to meet...value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven… more
    TruGreen (01/07/25)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …Work Location : Jonestown, PA BRIEF POSITION SUMMARY: The position of Customer Care Representative delivers effortless, personalized and profitable customer ... inbound interaction types. DUTIES and RESPONSIBILITIES: + Answers inbound sales and service customer calls and...service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth.… more
    MSC Industrial Supply Co. (12/14/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Jonestown, PA)
    …:PA Potential Work Location : BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel, delivers effortless, personalized and ... inbound interaction types. DUTIES and RESPONSIBILITIES: . Answers inbound sales and service customer calls and...service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth.… more
    MSC Industrial Supply Co. (11/28/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Harrisburg, PA)
    …Category : Customer Care Work Location :Harrisburg, PA BRIEF POSITION SUMMARY: The Representative , Customer Care - Enterprise is responsible for customer ... DUTIES and RESPONSIBILITIES: + Processes electronically generated orders, quote requests, customer service inbound phone calls, email and chat inquiries… more
    MSC Industrial Supply Co. (01/22/25)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Harrisburg, PA)
    …: Customer Care Work Location :Harrisburg, PA BRIEF POSITION SUMMARY: The Representative , Customer Care - Regional Omnichannel is responsible for handling ... and train other Regional Omnichannel Representatives. DUTIES and RESPONSIBILITIES: * Answers inbound sales and service customer calls and emails to process… more
    MSC Industrial Supply Co. (01/22/25)
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  • Customer Engagement Manager - Sales

    Ryder System (Harrisburg, PA)
    …Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of assigned ... accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease,...by **SDC EXEC** , Reader's Choice Excellence Awards by ** Inbound Logistics** , & Top Women to Watch in… more
    Ryder System (01/18/25)
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