- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Philadelphia Gas Works (Philadelphia, PA)
- …the Quality Assurance unit by working in partnership with the Customer Affairs supervisors on identifying and handling quality issues. The incumbent is ... the region. Become part of the PGW Team! **Supervisor, Quality Assurance ** The Quality ...can be achieved. + Execute processes for measuring departmental customer service performance including but not limited… more
- Subaru of America (Camden, NJ)
- …and engineering groups who are responsible for service -related and product quality matters. Communicates reported customer quality concerns across all ... to final resolution. Leads and manages activities and projects involving all Port Quality Assurance Managers and provides material support to two (2) independent… more
- Justice, Bureau of Prisons/Federal Prison System (Fort Dix, NJ)
- …relative to quality assurance . Experience evaluating and investigating quality trends, deficiencies and customer related problems and developing and ... maintain a formal quality assessment program in compliance with the quality assurance program statement. Leads the continuous evaluation and investigation of… more
- Catalent Pharma Solutions (Philadelphia, PA)
- **Associate Director, Quality Assurance ** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) ... full-time salaried position, onsite out of Philadelphia, PA.** The **Associate Director, Quality Assurance ** is responsible for providing leadership and support… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- American Water (Camden, NJ)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... Implement steps required to improve the processes * Be an advocate of Quality Assurance , continuous improvement and industry recognized Best Practices * Define… more
- CVS Health (Cherry Hill, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Kelly Services (Cherry Hill, NJ)
- **Job Title:** Quality Assurance Supervisor- Permanent Position- Overnight **Primary Purpose:** The Quality Assurance Supervisor ensures the inspection ... audits. + ** Customer Complaint Resolution:** Respond to customer complaints, demonstrating excellent customer service...a degree. + 3-5 years of supervisory experience in Quality Assurance within a food manufacturing environment.… more
- CVS Health (Medford, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Rhoads Industries (Philadelphia, PA)
- …team. The Director of Quality is responsible for overseeing and enhancing our Quality Assurance Program (QAP). The Director of Quality will play a ... Leadership and Training: + Provide leadership and direction to the quality assurance team, which includes managing changing organizational priorities… more
- Naval Foundry and Propeller Center (Philadelphia, PA)
- …(https://www.navsea.navy.mil/Home/Shipyards/Norfolk/Department-Links/Naval-Foundry-and-Propeller-Center/ Job) Description The Quality Assurance (QA) ... Specialist in NFPC's C1430.1 Quality Assurance Program Administration Branch of its Quality Division will provide quality system oversight in a modern… more
- CenterWell (Trenton, NJ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- CVS Health (Maple Shade, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Delran, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Catalent Pharma Solutions (Philadelphia, PA)
- …life-saving treatments for patients annually. This position is responsible for being the quality liaison between Philadelphia Quality Assurance and the ... ** Quality Program Manager** Catalent, Inc. is a leading...and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting… more
- TAD PGS, Inc. (Philadelphia, PA)
- …standards. + Good written and oral communication skills. + Provides excellent customer service . Desired Qualifications: + Experience working in building ... construction, manufacturing or performing quality assurance audits. + Demonstrated exceptional written and oral communication skills. + Proficiency in Microsoft… more
- IBM (Mount Laurel, NJ)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Datavant (Trenton, NJ)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more