- Lumen (Trenton, NJ)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Trenton, NJ)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- RELX INC (Philadelphia, PA)
- Sr . Product Manager - Clinical Path Oncology Pathways Solution Are you passionate about transforming oncology care through innovative decision support technology ... improves efficiency and enhances clinical decision-making? About the Role As the Senior Product Manager for the Clinical Path Oncology Pathways Solution, you will… more
- Huron Consulting Group (Philadelphia, PA)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Autodesk (Trenton, NJ)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Deloitte (Philadelphia, PA)
- …methodologies, driving actionable insights that shape product development and customer success + Demonstrated experience developing/utilizing user research ... Senior Experience Researcher Recruiting for this role ends...the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset.… more
- Deloitte (Philadelphia, PA)
- …leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics + Minimum of 5 years of ... Senior Manager 2, Experience Recruiting for this role...User Experience (UX) specialist with multi-facet role to drive customer centric mindset for creating products & solutions for… more
- Teradata (Trenton, NJ)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Confluent (Trenton, NJ)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Trenton, NJ)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- CBRE (Trenton, NJ)
- …- US - United States of America **About the Role:** As a Program Mgmt Sr . Consultant you will be working within the Global Workplace Solutions (GWS) Product team, ... once issued. + Plan and support early-stage development of product that address customer need and showcase product value. + Work with marketing to develop a… more
- Proofpoint (Philadelphia, PA)
- …day-to-day + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...people who work here are the key to our success . We are a customer -focused and driven-to-win… more
- Teradata (Trenton, NJ)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Cornerstone onDemand (Philadelphia, PA)
- …all Cornerstone internal stakeholders including the creation of surveys to measure customer success across Cornerstone's cross-functional areas + Conduct C-level ... etc. + Demonstrated the ability to, directly and indirectly, influence stakeholders to position customer success as a continuing priority + A proven track record… more
- EPAM Systems (Philadelphia, PA)
- …in and influencing solution design + Proven track record with managing customer expectations & presenting project deliverables to senior stakeholders + ... for you. Apply now! Req #683366908 **\#LI-DNI** **Responsibilities** + Engage with customer business stakeholders to discover opportunities + Lead and challenge team… more
- Highmark Health (Trenton, NJ)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Deloitte (Philadelphia, PA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems ... implementations. Technical Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and… more