- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- Robert Half Technology (Willow Grove, PA)
- Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved ... * Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex...technical assistance. * Facilitate detail oriented development of the help desk team by identifying training needs,… more
- Stellar Innovations (Philadelphia, PA)
- …Security+ CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II … more